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10mb from 30mb NTL - Should I just be paying for 15mb?

[Deleted User] · 2010-01-28 11:04:31

In Galway city centre.. Ntl is giving me 10mb/s usually and at one point yesterday, the connection dropped to 4mb on a 30mb line. 42euro a month for something that struggles with youtube. Since I have no faith in that being increased, should I be able to ring them and insist on a drop to 15mb and maintain the 10mb…

28-01-2010 11:04am

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[Deleted User]
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In Galway city centre.. Ntl is giving me 10mb/s usually and at one point yesterday, the connection dropped to 4mb on a 30mb line. 42euro a month for something that struggles with youtube.

Since I have no faith in that being increased, should I be able to ring them and insist on a drop to 15mb and maintain the 10mb connection I have now?
Or is that likely to drop to 5/7mb?

Not a happy camper. I was getting full 20mb before in another house but in this house, I'm getting a third of what I'm paying for. joke.

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