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cannot access account - no longer have access to email

  • 26-01-2010 9:32pm
    #1
    LegacyUser
    Registered Users, Registered Users 2 Posts: 166,012 ✭✭✭✭


    Mods please forgive me - this seems to be the only place where I can post.

    I do not access or have access to the email anymore connected to my username, hence I cannot post any messages.

    It says on the help page to check by Monday, but nothing has changed. Can anyone please post something in the helpdesk area about this? Or what can I do? How can I prove who I am if I cannot log on and post??? Could an area be set up where "non-registered" usersstuck like this could post and possibly identify themselves?

    Thanks


Comments

  • #2
    The Recliner
    Closed Accounts Posts: 8,630 ✭✭✭The Recliner


    Moving to Helpdesk


  • #3
    Gordon
    Registered Users, Registered Users 2 Posts: 35,522 ✭✭✭✭Gordon


    Hi there, can you drop an email to hello@boards.ie with any relevant data you think supports your details? The lads are busy trying to answer these queries, I think a number of people are in the same boat.
    Darragh wrote: »
    Hello there,

    You're not alone.

    If you have lost access to the old email address your Boards.ie account id registered to, don't panic. There may be something we can do if we can verify your identity.

    Your first step is to email hello@boards.ie with your username and anything you think might help us verify that you own that account. You will be added to our list (currently over 500 people) and we will get back to you via email.

    Please be patient. As frustrating as it is, we have to follow a process and make sure we don't allow anyone that isn't you access to your profile, posts or PMs.

    We'll do our best to keep you updated over the next few days.

    Best regards

    Darragh


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