Blue Window of Death

finisklin

Hi folks,

hope someone can help me on this one.....I have a Dell optiplex 320 desktop with XP as the oeprating system. In general its a pretty good machine and has been trouble free.

Anyway, last night I got the blue screen of death with a stop message and a hexadecimal address with block captials and underscores etc.

In short, my machine won't power up and it doesn't sound too happy either.

Please see the image attached......hope some one can help.....

far2gud

This one is usually caused by a faulty/incompatible memory. Try running the diagnostic from the Dell CD

If no error, try reseating the memory. Can a mod move this, should not be in Server and Systems.

finisklin

Thanks....will try this.

finisklin

No joy....it won't boot up or start...even if I hold in the on botton. Can't use the F2 or F12 keys to access the DOS menus.

Any thoughts.....

funk-you

Moved to Windows.

-Funk

Naikon

finisklin wrote: »

Hi folks,

hope someone can help me on this one.....I have a Dell optiplex 320 desktop with XP as the oeprating system. In general its a pretty good machine and has been trouble free.

Anyway, last night I got the blue screen of death with a stop message and a hexadecimal address with block captials and underscores etc.

In short, my machine won't power up and it doesn't sound too happy either.

Please see the image attached......hope some one can help.....

Screw the Dell "diagnostic" cd bs. Get yourself a proper memory profiler such as MemTest86: http://www.memtest86.com/download.html

Run a few passes to check for bad memory modules. I have an inclination to presume this might be a faulty windows install though because quite frankly, memory chips
are quite fault tolerant at a hardware level. I suggest you get a LiveCD Linux distro and run it for an hour or two. It does not touch your hard drive at all but simply runs
from the CD. At least by doing these two steps, you can determine if it's windows or your machine. The LiveCD will give you an easy to use desktop with apps.

Tell us how you get on and Good luck.

http://en.wikipedia.org/wiki/Live_CD

finisklin

Good advice.....however the machine won't power up at all now.....even after holding the on button in, on the hardbox.

I'm pulling my teeth out.....

Terry

Remove one memory module and try it. Then try the other if that fails. And so on if you have more than two.

Failing that, remove any newly added hardware and try again.