Virus on PC Internet disabled

seanie500

Hi

My uncle has a virus on his PC which i am trying to get rid of. (typing this off my work laptop!)

I actually have Anti virus software which i need to activate from my hotmail account but his PC wont let me do this.

is there a way to unblock sites so that i can download the anti virus software.

I did manage to download it yesterday however i was unable to do the final step of opening it on the desktop and activating it as everything has disappeared from the desktop

can anyone help?

Thanks

Prenderb

I suggest downloading it on your (uninfected) pc, then copy the file onto a CD or other medium and transfer it to the infected pc.

As well as the antivirus, I also suggest you download malwarebytes anti-malware software - it's free and very effective at removing non-virus infections.

Best of luck, keep us posted.

Edit: If you can't see it on the desktop, try running the programs from the disk. Ctrl Alt and Del will get you to task manager, then select New Task (Run) from the File menu, and type in \filename.exe where D is the address of the disk drive and filename is, well, the filename.

seanie500

Hi

Ok so i downloaded the 6 bits of software advised in one of the stickeys onto my work laptop and in turn onto a CD
Comedian
TFC
Malware
Super anti Spyware
Hijack this
Rooter

I attempted to run the 1st three ( double clicked initially no good) so i right clicked as attempted to run as administrator. However they wont run

I've run Comedian exe on my work laptop and screen come up with instructions but this wont come up on the problem PC

When i try and Run TFC as administrator it says " Windows cannot access the specified path /file you may not have the aprropriate permissions to access the item"

the same comes up for MBAm set up

can anyone help? this is driving me silly!

ActorSeeksJob

try this

Download this programme

Drag each of the exe files that you are unable to run into Inherit.exe.

Then wait for it to say "OK"

seanie500

ActorSeeksJob wrote: »

try this

Download this programme

Drag each of the exe files that you are unable to run into Inherit.exe.

Then wait for it to say "OK"

Ok lads/ladies seriously need help here!

so i tried the above but no joy nothing will run - even when i try and go into task manager it wont go into it. can anyone advise? is it possible to switch off the security level/firewall so i can access everything then or what should i do next???

thanks in advance!

ActorSeeksJob

try this

Please download DDS and save it to your desktop.

• Disable any script blocking protection
• Double click dds.pif to run the tool.
• When done, two DDS.txts will open.
• Save both reports to your desktop.

---

Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


if it fails, rename it to svchost.com and run it in safe mode

presotrader

rename mbam.exe to something different (new_file1.exe did it for me) and try to run it then.
I might need to read your first post again, but you could try the same in safe mode - it should work.