Need Help with Laptop

Green_Martian

Howdy,
Need some help with my cousins Laptop. Her Niece decided to put a password on the user and cannot remember what she put, so they cannot use the laptop.
Is there anyway to bypass the password so they can access and use the laptop and remove the password???
It is a Toshiba with Winows Vista
Thanks,
G

NothingMan

First, go to the login screen and press Ctrl alt del twice. It should bring up a classic style login. Type administrator as the username and blank password.
They may have left the default admin account blank so may work. If not.

There are some password reset tools you can get.

Personally I have a Hirens 10.0 Boot CD. Has loads of utilities including a password blanker. You boot to the CD and run that tool. You can find the .iso of the disc online easy enough.

There may be an easier way though.

Green_Martian

NothingMan wrote: »

First, go to the login screen and press Ctrl alt del twice. It should bring up a classic style login. Type administrator as the username and blank password.
They may have left the default admin account blank so may work. If not.

There are some password reset tools you can get.

Personally I have a Hirens 10.0 Boot CD. Has loads of utilities including a password blanker. You boot to the CD and run that tool. You can find the .iso of the disc online easy enough.

There may be an easier way though.

Cheers will try this.

I think i may hav complicated things now, last nite while trying ti figure out the proble i pressed F2 during the startup which brought me the utilities menu, uder the security tab there was a section for passwords and it seems i have now enterda password for accessing the boot menu and a HDD password, luckily i know what these ar cos i set them but is there a way to reset them back to blank???

Green_Martian

Just tried the ctl alt del thing and nothing popped up

NothingMan

Green_Martian wrote: »

I have now enterda password for accessing the boot menu and a HDD password, luckily i know what these ar cos i set them but is there a way to reset them back to blank???

Yeah, the same way you set them in the first place. Just leave the new password area blank. Obviously you now know that the Bios (boot) password is nothing to do with the windows password.

Green_Martian

NothingMan wrote: »

Yeah, the same way you set them in the first place. Just leave the new password area blank. Obviously you now know that the Bios (boot) password is nothing to do with the windows password.

Cheers will try that now, just want to get rid of them as when you turn on the laptop now it asks for both of these before loading the normal login window. Cousin ain't the best at pass words ha ha

Yeah i know that now, stupid me ha ha

NothingMan

Green_Martian wrote: »

Just tried the ctl alt del thing and nothing popped up

Unfortunately this only works if Windows was setup a particular way at first. And I know it works with XP, possibly not Vista. A password blanker is your best bet. As I said making a hirens CD is how I do it but there may be another way.

Green_Martian

Just went into the security tab in the boot memory and tried to put the passwords as blank but no joy as when you start up again it asks for both passwords..............i swear i will kill my cousin ha ha

NothingMan

Green_Martian wrote: »

Just went into the security tab in the boot memory and tried to put the passwords as blank but no joy as when you start up again it asks for both passwords..............i swear i will kill my cousin ha ha

I'm not familar with Toshibas boot menu, but there has to be a way of turning off the passwords.

Green_Martian

sorted now, the passwords are now set to blank.

Think i will just ask her to find the OS cd and reboot the whole thing

Cheers for your help