My laptops is running very very slow!

pamriv

I've tried almost everything, before it was very fast but now it takes ages to boot and then it's always using 80% of the memory even when I only have firefox open
I downloaded and ran Hijackthis and this is what I got:

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 12:25:33 PM, on 1/17/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
\BitTorrent\bittorrent.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

O2 - BHO: Thunder AtOnce - {01443AEC-0FD1-40fd-9C87-E93D1494C233} - C:\Program Files\Thunder Network\Thunder\ComDlls\TDAtOnce_Now.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: AddTask Class - {6A19C29D-ED45-4483-8999-9F939C8161F2} - (no file)
O2 - BHO: ThunderBHO - {889D2FEB-5411-4565-8998-1DD2C5261283} - C:\Program Files\Thunder Network\Thunder\ComDlls\xunleiBHO_Now.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1151601.exe -Update -1151601 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://www.neopets.com/games/dgs/play_shockwave.phtml?va=&game_id=356&nc_referer=&age=1&hiscore=242&sp=0&questionSet=&r=371159&width=480&height=460&quality=high"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: 使用迅雷下载 - C:\Program Files\Thunder Network\Thunder\Program\GetUrl.htm
O8 - Extra context menu item: 使用迅雷下载全部链接 - C:\Program Files\Thunder Network\Thunder\Program\GetAllUrl.htm
O9 - Extra button: ???ˉ??à×5 - {09BA8F6D-CB54-424B-839C-C2A6C8E6B436} - C:\Program Files\Thunder Network\Thunder\Thunder.exe
O9 - Extra 'Tools' menuitem: ???ˉ??à×5 - {09BA8F6D-CB54-424B-839C-C2A6C8E6B436} - C:\Program Files\Thunder Network\Thunder\Thunder.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {076169AA-8C3D-4CFC-AC23-3ACA88FC21B5} (F-Secure Online Scanner Launcher) - http://download.sp.f-secure.com/ols/f-secure-rtm/resources/fslauncher.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {4A85DBE0-BFB2-4119-8401-186A7C6EB653} - http://messenger.zone.msn.com/MessengerGamesContent/GameContent/es/mjss/MJSS.cab109791.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/pami/LOCALS~1/Temp/msohtml1/01/clip_image002.gif

--
End of file - 6460 bytes

please help me, I'm desperate

c montgomery

If something is running slow its usually because there unfit and unhealthy. Might i suggest you put it on a healthy diet and get it gym membership.:D

BlackEdelweiss

I am having a similar problem. I am thinking of just wiping the whole thing and restoring to factory settings. I just have a few bits of software I need to transfer to my external hard drive first which I am not too sure about. It can be very liberating to wipe your computer, you get rid of all the crap you have gathered up over the past year.

CSU

run 'msconfig' and remove all startup items

or

create new user account

or

do what c_montgomery said

or

dump avast and set up comodo security

and

dump firefox and use Google Chrome

James.

backup / save anything you want to keep then reinstall windows.
if you decide to run msconfig be careful when removing startup items - you need some of them

CSU

James. wrote: »

backup / save anything you want to keep then reinstall windows.
if you decide to run msconfig be careful when removing startup items - you need some of them

...'need' is a pretty harsh word there,

Ok, some power management apps at startup are required for battery and cpu management but for testing purposes I always start here and if it makes a difference identify what items are hogging resources.

gpjordanf1

CSU wrote: »

run 'msconfig' and remove all startup items

or

create new user account

or

do what c_montgomery said

or

dump avast and set up comodo security

and

dump firefox and use Google Chrome

Why dump Avast & firefox?

CSU

...personal preference mainly,

and performance.

Firefox (IMO) is over-rated.

...anyway, time spent on trouble-shooting and fault finding any system is time waisted, get all of your data on CD or external drive and re-install.

Like everything else in life there are pro's and con's though, while adopting the method of keeping all irreplaceable data off-board and wiping the system at the first sight of trouble is best practice the problem is nothing has been learned.

If curiosity has you wondering what is going on why not try your hand at fixing it? what is there to loose? (taking that you are set up to do a fresh install of the OS incase all goes wrong).

...with performance and efficiency being the main goal take this tool and start digging

Alanstrainor

Moved from laptops.

biko

Download and run Ccleaner.

tricky D

One of the entries suggests an adware downloader trojan.

OP head over to the Virus and Malware Removal forum. Read the "I think I have a virus" - Please Read & Try BEFORE Posting (Updated 04/06/09), follow as many of the instructions as you can and then start a new thread. ASJ should be able to help you out.

Capt'n Midnight

CSU wrote: »

...personal preference mainly,

and performance.

Firefox (IMO) is over-rated.

...anyway, time spent on trouble-shooting and fault finding any system is time waisted, get all of your data on CD or external drive and re-install.

Like everything else in life there are pro's and con's though, while adopting the method of keeping all irreplaceable data off-board and wiping the system at the first sight of trouble is best practice the problem is nothing has been learned.

If curiosity has you wondering what is going on why not try your hand at fixing it? what is there to loose? (taking that you are set up to do a fresh install of the OS incase all goes wrong).

baby, bathwater TBH.

Wow, someone has far too much time on their hands if they reinstall at the first sign of trouble.


run the usual antimalware scans

run a system restore if it only recently has become slow

vista and 7 will use 80% of ram to speed things up,
think about it XP ignores memory unless you tell not to aggressively swap stuff to disk


if nothing has been learned then wiping is a waste of time, as the problem will re-occur


also worth a try to setup a new user account in case the profile is borked


moving to malware forum , OP please read the stickies there for more info.

pamriv

:Dk you guys
I will delete firefox, it's really eating up all my memory