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3 usb ports on 2day old samsung laptop not working

  • 16-01-2010 12:55pm
    #1
    Secoundrow
    Closed Accounts Posts: 297 ✭✭


    wondering if any one has any suggestions as to what to do

    will the manufactuers warrenty cover this?
    or is it the shops responibility

    im certain its a hardware fault now as ive double checked drivers and the bios version on the machine and tryd booting with a linux live cd just incase
    and i know generaly with laptops replacing the usb hub means replacing the entire motherboard (i ont want to wait 2 months while they send it off to be fixed when by right its them that sold me a faulty machine.

    thanks a in advance to any one who replys:)

    (some edits made to thread just in case anyones wondering what the first 4 posters are on about):)


Comments

  • #2
    partyatmygaff
    Registered Users, Registered Users 2 Posts: 10,992 ✭✭✭✭partyatmygaff


    Best bet is to reinstall Home premium and bring it back for an exchange. You shouldn't have much difficulty getting a return if it is really faulty.


  • #3
    Secoundrow
    Closed Accounts Posts: 297 ✭✭Secoundrow


    i would but unfortunetely i dont have a cd home premium came preloaded and i dont see a way to roll back the version:(


  • #4
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    Try rebooting the machine and hitting F8 and go into the repair console. I thought some samsungs had an application within windows to return the laptop to it's original setting too though...


  • #5
    kikel
    Users Awaiting Email Confirmation Posts: 2,584 ✭✭✭kikel


    Boot with a linux live CD to check if the ports work with linux. That should tell you if it is a hard ware or software issue.

    Fedora would probably be the best Live CD to use for a new laptop.


  • #6
    Alun
    Registered Users, Registered Users 2 Posts: 21,499 ✭✭✭✭Alun


    If it's anything like Samsung netbooks it'll have a system restore partition and utility that can be accessed by hitting F4 just as the first screen appears.


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