M&S 6 Deep Filled Mince Pies - 75c WARNING.

Xinkai · 10-01-2010 8:20pm #1

Bought 6 Mince Pies the other day from Jervis M&S for 75c... so did my friends, i dont think its a coincidence because numbers speak for themselves, but 5 of us are now sick in bed with what seems to be food poisoning, we ate them with a squirt of Nestle "Tip Top" cream in a can i think. Just a heads up.

GerardKeating · 10-01-2010 8:27pm

Xinkai wrote: »

Bought 6 Mince Pies the other day from Jervis M&S for 75c... so did my friends, i dont think its a coincidence because numbers speak for themselves, but 5 of us are now sick in bed with what seems to be food poisoning, we ate them with a squirt of Nestle "Tip Top" cream in a can i think. Just a heads up.

So maybe the cream ???

Basq · 10-01-2010 8:34pm

More likely the cream tbh..!

Moved to Consumer Issues.

the groutch · 10-01-2010 8:34pm

bit hasty assuming it was the pies

but either way, if you have the box, and possibly any pies that weren't eaten, bring them back to M&S they will fill out an official form and and will be sent to the supplier for further investigation

Xinkai · 10-01-2010 8:48pm

ok will do sorry about posting in wrong section.

Guy:Incognito · 10-01-2010 11:17pm

Are you sure it's food poisoning? Food poisoning is quite a severe thing to have and a lot of people confuse a bit of stomach bug or just being a bit sick with food poisoning.

But also as said above, it could just as easily be the cream.

looksee · 10-01-2010 11:30pm

Not really a lot in mince pies to cause problems, possible but not really very likely.

Miaireland · 11-01-2010 10:44am

I would suspect the cream to be honest. There is not much that would make you sick with a mince pie. Throw away the cream.

ytpe2r5bxkn0c1 · 11-01-2010 11:03am

Definately (if it is food poisoning) it's the cream rather than the Mince Pies.

dudara · 11-01-2010 5:33pm

It's quite hard to prove food poisoning and most people confuse it with an upset stomach or the 10 pints they had the night before.

If you genuinely believe the pies to be at fault, then contact your local Environmental Health Officer.

Xinkai · 11-01-2010 8:56pm

dudara wrote: »

It's quite hard to prove food poisoning and most people confuse it with an upset stomach or the 10 pints they had the night before.

If you genuinely believe the pies to be at fault, then contact your local Environmental Health Officer.

I don't drink at all, so not mixed with alcohol, Brought the items back to M&S today, the cream was shocking, 71 days past it's BBE, i just didn't see it, & it looked fresh from the can, & tasted normal. M&S have given me a 50 euro voucher & an apology, so i'm happy & i'll leave this thread o be locked...

50 euro worth of 75c mince pies.... hmmmmm

Jev/N · 11-01-2010 9:03pm

Xinkai wrote: »

I don't drink at all, so not mixed with alcohol, Brought the items back to M&S today, the cream was shocking, 71 days past it's BBE, i just didn't see it, & it looked fresh from the can, & tasted normal. M&S have given me a 50 euro voucher & an apology, so i'm happy & i'll leave this thread o be locked...

50 euro worth of 75c mince pies.... hmmmmm

M&S don't sell non-M&S branded foods etc. so how did you pull that one?

the groutch · 11-01-2010 9:03pm

Xinkai wrote: »

M&S have given me a 50 euro voucher & an apology, so i'm happy & i'll leave this thread o be locked...

do you mind me asking which branch?

monkeypants · 12-01-2010 2:35pm

I thought the warning was 75c.

Xinkai · 12-01-2010 3:15pm

M&S Brand Deep Filled Mince Pies
Nestle Whipped Cream

They Gave me the 50 euro voucher from Jervis Street.

wyndham · 12-01-2010 4:05pm

Jev/N wrote: »

M&S don't sell non-M&S branded foods etc. so how did you pull that one?

Yes they do:

http://news.bbc.co.uk/2/hi/8341625.stm

tatli_lokma · 12-01-2010 8:41pm

I was going to suggest that since you have 1 mince pie left, one of you eat it and see what happens.....:p
But I think the 71 days past expiry cream would probably have been the thing that did it, almost certainly!
just think, you have probably lost a bit of weight now after the voms, so you can fill up again on some more mince pies!!!

Miaireland · 12-01-2010 8:48pm

Did you buy the cream there? When?

the groutch · 12-01-2010 8:51pm

Cincikchick wrote: »

just think, you have probably lost a bit of weight now after the voms, so you can fill up again on some more mince pies!!!

and now they're only 50c a box

tommy21 · 12-01-2010 9:52pm

Xinkai wrote: »

M&S Brand Deep Filled Mince Pies
Nestle Whipped Cream

They Gave me the 50 euro voucher from Jervis Street.

Wait, you bought the ancient Nestle Whipped Cream there too?

If so - you were happy with a 50€ voucher?! 5 of you were down with food poisoning and you are happy to be fobbed off with a voucher?!

Maybe I am missing something ...?

the groutch · 12-01-2010 9:57pm

tommy21 wrote: »

Wait, you bought the ancient Nestle Whipped Cream there too?

If so - you were happy with a 50€ voucher?! 5 of you were down with food poisoning and you are happy to be fobbed off with a voucher?!

Maybe I am missing something ...?

the whipped cream was bought elsewhere (I have a fair idea of where too, possibly another supermarket in the Jervis Centre), M&S only sell their own brand over here, the small selection of branded products is a UK only thing

tommy21 · 12-01-2010 9:58pm

the groutch wrote: »

the whipped cream was bought elsewhere (I have a fair idea of where too, possibly another supermarket in the Jervis Centre), M&S only sell their own brand over here, the small selection of branded products is a UK only thing

Ah I knew I was missing something

cheers

happymondays · 13-01-2010 12:25am

the groutch wrote: »

the whipped cream was bought elsewhere (I have a fair idea of where too, possibly another supermarket in the Jervis Centre), M&S only sell their own brand over here, the small selection of branded products is a UK only thing

im confused now.
if the cream wasnt bought in M&S and was 71 days out of date which was obviously the problem. why
1) bring the pies back to M&S
2) did M&S give a 50euro voucher and what did they apolgise for?
3) did the op not bring the cream back to the place where he bought it
and compain there.

looksee · 13-01-2010 8:29am

Because the cream had been sitting in a press for a couple of months, the OP doesnt say when it was bought. It was either a waste of time bringing it back to the shop or, if they had bought it recently, the shop wasn't the sort to give refunds. So M&S were a better bet. They accepted the story about the mince pies and being either a reputable company with good customer relations, or they got a manager who hadn't a clue about what would give you food poisoning, they gave a refund.

Xinkai · 13-01-2010 5:01pm

Again i'll say it, i bought the cream & mince pies thursday, from M&S in jervis street, i have the reciept, not anymore, they took it when i returned the foods, it was more than likely the cream, but saying that, the mince pies had 6 days till the BBE date, 5 till the display expiry.

Jev/N · 13-01-2010 5:37pm

wyndham wrote: »

Yes they do:

http://news.bbc.co.uk/2/hi/8341625.stm

Has that been implemented yet though?

I dunno how they could be selling 70 day out of date cream, if that story is only from November and the decision was yet to be implemented?

tommy21 · 13-01-2010 5:39pm

the groutch wrote: »

the whipped cream was bought elsewhere (I have a fair idea of where too, possibly another supermarket in the Jervis Centre), M&S only sell their own brand over here, the small selection of branded products is a UK only thing

I thought you were the op, you are not. Why answer if you don't know? Xinkai, why did you accept so little from M&S, 5 of you got food poisoning? Glad your ok, just if it were me, I'd be force feeding the manager cream and mince pies for such an insulting offer:P

Jev/N · 13-01-2010 5:41pm

Xinkai wrote: »

Again i'll say it, i bought the cream & mince pies thursday, from M&S in jervis street, i have the reciept, not anymore, they took it when i returned the foods, it was more than likely the cream, but saying that, the mince pies had 6 days till the BBE date, 5 till the display expiry.

It was definitely the cream. I often buy fish and chicken (raw) on the BBE date which has been reduced and it's always fine. Things are generally dated so even if you're dead on or over the date by a few days, there should be a problem

Case closed

testicle · 13-01-2010 5:46pm

the groutch wrote: »

do you mind me asking which branch?

Read the OP.

tommy21 · 13-01-2010 6:01pm

testicle wrote: »

Read the OP.

:eek:

the groutch · 13-01-2010 6:09pm

tommy21 wrote: »

I thought you were the op, you are not. Why answer if you don't know? Xinkai, why did you accept so little from M&S, 5 of you got food poisoning? Glad your ok, just if it were me, I'd be force feeding the manager cream and mince pies for such an insulting offer:P

I know for a fact that M&S Jervis only sell their own brand, so the cream was not bought there.

tommy21 · 13-01-2010 6:11pm

the groutch wrote: »

I know for a fact that M&S Jervis only sell their own brand, so the cream was not bought there.

All the same, I'll think I'll go with the person who was actually there.

happymondays · 13-01-2010 6:38pm

the groutch wrote: »

I know for a fact that M&S Jervis only sell their own brand, so the cream was not bought there.

so they gave him a 50 euro voucher and an apology for no reason what so ever! unless the op made the entire story up think ill believe him also!

the groutch · 13-01-2010 6:41pm

happymondays wrote: »

so they gave him a 50 euro voucher and an apology for no reason what so ever! unless the op made the entire story up think ill believe him also!

he obviously didnt mention the cream when he went back

dudara · 13-01-2010 7:37pm

It's clear that the OP got a voucher and apology from M&S for a product which *probably* didn't cause the stomach upset.

Personally, I'm not keen on this. It encourages people to seek refunds from M&S, for which M&S may not actually be liable. It's essentially taking advantage of M&S' excellent customer service.

M&S 6 Deep Filled Mince Pies - 75c WARNING.

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