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Another win for the little guys

galwayrush · 2010-01-10 17:31:52

Found this on another forum, let's hear it for the little guys! A musician named Dave Carroll recently had difficulty with United Airlines. United apparently damaged his treasured Taylor guitar ($3500) during a flight. Dave spent over 9 months trying to get United to pay for damages caused by baggage handlers to his custom…

10-01-2010 5:31pm

#1

galwayrush

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Found this on another forum, let's hear it for the little guys!

A musician named Dave Carroll recently had difficulty with United Airlines. United apparently damaged his treasured Taylor guitar ($3500) during a flight. Dave spent over 9 months trying to get United to pay for damages caused by baggage handlers to his custom Taylor guitar. During his final exchange with the United Customer Relations Manager, he stated that he was left with no choice other than to create a music video for YouTube exposing their lack of cooperation. The Manager responded: "Good luck with that one, pal".

So he posted a retaliatory video on YouTube. The video has since received over 7 million hits. United Airlines contacted the musician and attempted settlement in exchange for pulling the video. Naturally his response was: "Good luck with that one, pal".

Taylor Guitars sent the musician 2 new custom guitars in appreciation for the product recognition from the video that has lead to a sharp increase in orders.

Here's the video.....United Breaks Guitars <

http://www.youtube.com/watch?v=5YGc4zOqozo&NR=1

50

Comments

#2 10-01-2010 5:39pm

That_Guy

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Legend!!!

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#3 10-01-2010 5:42pm

hugoline

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Was mentioned a while back here on boards (with more vids)

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#4 10-01-2010 5:44pm

RoadKillTs

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Power to the people!

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#5 10-01-2010 5:45pm

[Deleted User]
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Fcuking Ryanair.

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#6 10-01-2010 5:52pm

GLaDOS

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Another example of how social media is becoming a powerful tool, fair play to the chap

Cake, and grief counseling, will be available at the conclusion of the test

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#7 10-01-2010 5:56pm

CianRyan

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Proper good dude.
I love hearing stories like this, especially when the one's in power are smug bastards that get brought to their knees.

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#8 10-01-2010 6:01pm

Buford T Justice

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ScienceNerd wrote: »

Another example of how social media is becoming a powerful tool, fair play to the chap

Exactly. Social media is becoming very powerful these days.

When his video was released and took off, he wiped $100 million dollars off the share price of United airlines in 24 Hours. Bet they wished they paid out the compo in the first place.

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#9 10-01-2010 6:10pm

stovelid

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Before I praise the musician involved, I need to verify that he doesn't have long hair.

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#10 10-01-2010 6:15pm

GLaDOS

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stovelid wrote: »

Before I praise the musician involved, I need to verify that he doesn't have long hair.

He doesn't, but does that matter?

Cake, and grief counseling, will be available at the conclusion of the test

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#11 10-01-2010 6:16pm

stovelid

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ScienceNerd wrote: »

He doesn't, but does that matter?

Yes.

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#12 10-01-2010 6:17pm

citizen_p

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go him... wish i could sing nd get offered money and free stuff

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#13 10-01-2010 6:19pm

GLaDOS

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stovelid wrote: »

Yes.

Why?

Cake, and grief counseling, will be available at the conclusion of the test

0
#14 10-01-2010 6:23pm

stovelid

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ScienceNerd wrote: »

Why?

Rebelling against your betters is one thing, but coupled with guitar ownership and long hair.....well.

I'm afraid to look at the video in case he's sporting zany head wear of some description.

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#15 10-01-2010 6:24pm

Fintomiginto

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ScienceNerd wrote: »

Why?

Coz long hair is for gaybos

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#16 10-01-2010 6:27pm

GLaDOS

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stovelid wrote: »

Rebelling against your betters is one thing, but coupled with guitar ownership and long hair.....well.

I'm afraid to look at the video in case he's sporting zany head wear of some description.

So what he achieved wouldn't mater because you wouldn't like the way he looks? Your point is full of sense :P

Cake, and grief counseling, will be available at the conclusion of the test

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#17 10-01-2010 6:50pm

Blush_01

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The second video is better than the first.

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#18 10-01-2010 7:03pm

4zn76tysfajdxp

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Fintomiginto wrote: »

Coz long hair is for gaybos

Agreed.

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#19 10-01-2010 9:01pm

Dord

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Welcome to 6 months ago!

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#20 10-01-2010 9:12pm

stovelid

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ScienceNerd wrote: »

So what he achieved wouldn't mater because you wouldn't like the way he looks?

Exactly.

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#21 10-01-2010 9:16pm

johnnyskeleton

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Stephen Hendry's snooker cue was damaged on the flight from the Thailand Open to Sheffield because they wouldn't let him take it on in hand luggage. He subsequently lost the World Championship.

He should have made a you-tube video too.

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#22 10-01-2010 9:17pm

IvySlayer

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johnnyskeleton wrote: »

Stephen Hendry's snooker cue was damaged on the flight from the Thailand Open to Sheffield because they wouldn't let him take it on in hand luggage. He subsequently lost the World Championship.

He should have made a you-tube video too.

He didn't have the balls

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#23 10-01-2010 9:35pm

ya-ba-da-ba-doo

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I remember hearing about that on the radio a while ago.

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#24 11-01-2010 7:24am

Jesus Wept

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Song is absolute sh1t. Shame.

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#25 11-01-2010 9:53am

Degsy

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He looks like a pervert..screw him and his guitar.

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#26 11-01-2010 10:12am

AnonoBoy

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This thread has nothing to do with a victory for my favourite midget wrestling duo?

Bah!

The Lil Guyz!!

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#27 11-01-2010 10:52am

General Zod

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Mousey- wrote: »

go him... wish i could sing nd get offered money and free stuff

Like a Rhinestone Cowboy?

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#28 11-01-2010 11:03am

pickarooney

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I fully support United Airlines attempt to stifle this heinous offspring of Chris de Burgh and Garth Brooks.

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#29 11-01-2010 11:25am

bonerm

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Michael O'Leary would have got the remnants of the broken guitar and shoved it up yer mans arse.

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#30 11-01-2010 1:23pm

JONJO THE MISER

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THis story is about at least a year old, try and keep up to date o.p.

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#31 11-01-2010 2:17pm

AnonoBoy

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bonerm wrote: »

Michael O'Leary would have got the remnants of the broken guitar and shoved it up yer mans arse.

There's actually an extra charge for that on Ryanair.

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