Missed departure from London because of delayed departure from Dublin?

veelma

Hi,

I've booked my flights for 13th January. From Dublin to London (stnstd) and from London (stnstd) to Tallinn. Also travel insurance with Ryanair, that covers UK (?) and another insurance (Mondial) to cover Europe. But what should I do, if I miss my departure in London because of delayed Ryanair flight? Theres absolutely no information regarding to my problem on the policy or on the website. Getting a bit confused now because i've been reading these policies and im full of questions. And the delay is very likely to happen because of the weather conditions now... :mad: I've been writing to insurance providers but all they say is "read your policy". I've been reading it tree times already and getting more confused ervery time...

Well.... Please, could someone give me more useful information?!
(whats the first step if im likely to miss my departure from London?)

Thank You all,

Regards,

Marju:)

veelma

Oh, and by the way, flight times:

13.Jan.10
Dublin- London dep. 06.30am. arr. 07.45am
London- Tallinn dep. 10am arr. 14.45

BuffyBot

You may not be covered at all.

Ryanair don't offer "connecting" flights. If you miss your second flight because your first one is late, your insurer would be quite entitled to say "tough luck" I'd imagine.

veelma

BuffyBot wrote: »

You may not be covered at all.

Ryanair don't offer "connecting" flights. If you miss your second flight because your first one is late, your insurer would be quite entitled to say "tough luck" I'd imagine.

Any tips then? What should I do?

Savman

veelma wrote: »

Any tips then? What should I do?

Hope.

Ryanair will be no help to you, they tell people specifically not to book connecting flights for this exact reason. Try to even mention anything about connections with them and you'll be laughed away from the counter.

I could be wrong but I think some insurance policies would only cover missed connections provided it was all part of the one itinerary. Might be worth checking out, just in case.

killbillvol2

On a more positive note your first flight at 6.30 am won't be depending on an incoming plane so there's one less cause for delay. If you take off by 7 you'll still land in Stansted more or less on time.

Unfortunately, if you miss your connection I don't imagine there's anything you can do.

jdivision

Ryanair is a point to point carrier. It does not offer or cover connecting flights. You book at your own risk.

car

Im also flying out this weekend to Orlando,with delta, I have travel insuarance with AIB. If my flight was cancelled due to bad weather, or I missed my connecting flights also with Delta, do u think my insurance would cover my flights, or do u think delta will put me onto another flight at a later date.

BuffyBot

If you booked it all on one ticket, then Delta would be responsible for putting you on a later flight should your Dublin flight be delayed or cancelled.

Savman

car wrote: »

Im also flying out this weekend to Orlando,with delta, I have travel insuarance with AIB. If my flight was cancelled due to bad weather, or I missed my connecting flights also with Delta, do u think my insurance would cover my flights, or do u think delta will put me onto another flight at a later date.

The latter! You booked with Delta, they'll get you there somehow, possibly involving a million connections however. I really can't see the Transatlantics being cancelled tbh, they are arguably Dublin Airport's premium routes so they will be anxious to get them up and away.

All the media based coverage on cancellations has been around the UK routes, and most neglected to mention that many of the destination airports across the channel were closed/shut down hence the flight being grounded in Dublin.

undo

It is a disgrace really how insurance policies are being pushed onto people by low budget carriers that do not cover the basic things people are looking for. Ryanair sell only point to point connections, we all know that. But why not offer a connection insurance/connection guarantee/call it what you will that covers the case where you missed your flight? It seems to me that this is what most people are after when they buy travel insurance - and they don't realize they are not getting that.

mikedragon32

Savman wrote: »

The latter! You booked with Delta, they'll get you there somehow, possibly involving a million connections however. I really can't see the Transatlantics being cancelled tbh, they are arguably Dublin Airport's premium routes so they will be anxious to get them up and away.

All the media based coverage on cancellations has been around the UK routes, and most neglected to mention that many of the destination airports across the channel were closed/shut down hence the flight being grounded in Dublin.

Not necessarily true... Sister in law is flying out to Boston tomorrow thanks to her flight on Wednesday being cancelled, after having sat on the plane on the apron for hours.

shanagarry

veelma wrote: »

Hi,

I've booked my flights for 13th January. From Dublin to London (stnstd) and from London (stnstd) to Tallinn. Also travel insurance with Ryanair, that covers UK (?) and another insurance (Mondial) to cover Europe. But what should I do, if I miss my departure in London because of delayed Ryanair flight? Theres absolutely no information regarding to my problem on the policy or on the website. Getting a bit confused now because i've been reading these policies and im full of questions. And the delay is very likely to happen because of the weather conditions now... :mad: I've been writing to insurance providers but all they say is "read your policy". I've been reading it tree times already and getting more confused ervery time...

Are you looking at the full policy documents, or just the schedule of benefits showing the general categories and amounts? You should have got a reasonably long document (probably 20+ pages) for each policy setting out definitions and exact terms and conditions. Without knowing exactly what policies you have, it's impossible to tell you what you are covered for.

I had a look at a Ryanair/AXA policy online and they seem to pay a benefit if you are delayed for over 12 hours, or if your flight is cancelled after a delay in excess of 4 hours. As far as I can see, that is all you could potentially get from the Ryanair policy.

I had a look at the Modial website, but as I don't know what product you have, I could only make a stab. However, their holiday cover policies seem to have a Missed Departure benefit which pays out if you miss your flight due to public transport not running to schedule. Scheduled flights are *usually* included in the definition of public transport. Have a look again at your Mondial policy document and see if you can find any definition of public transport, or a mention of Missed Departure benefit, and it should tell you what you are entitled to.

Regardless, because your flights are booked separately, if you missed your Talinn flight due to a Ryanair delay the operators of that flight have no obligation to you. You would have to make your own new arrangements and then claim the expense from the travel insurance (assuming that's possible) afterwards.

Best of luck with the trip, hopefully you won't need the insurance.

veelma

WHAT YOU ARE COVERED FOR

We will pay you up to the amount shown in your schedule of cover in total for the cost of extra accommodation and
transport which you have to pay to get to your journey destination or back home because you do not get to the

departure point by the time shown in your travel itinerary (plans) because:
- public transport (including scheduled flights) does not run to its timetable; or

- the vehicle you are travelling in has an accident or breaks down.


Thats section 8 in my insurance policy (single trip silver). So if im correct now then Mondial should cover my missed dep.? Because as far as Im concerned Ryanair IS public transport (?).

I cant even sleep at night. Im thinking about my missed departure all the time. I havent been home since last year Feb. I could use a holiday.

Oh, and thanks a lot shanagarry

shanagarry

No worries, I had cause to claim from my travel insurance (VHI) recently for something similar so I was aware of what might be available.

You should not have a problem claiming. Just be aware that if you do miss it that you will need a letter from Ryanair setting out the actual flight departure and arrival times and the reason for the delay if you do need to claim.

veelma

shanagarry wrote: »

No worries, I had cause to claim from my travel insurance (VHI) recently for something similar so I was aware of what might be available.

You should not have a problem claiming. Just be aware that if you do miss it that you will need a letter from Ryanair setting out the actual flight departure and arrival times and the reason for the delay if you do need to claim.

Do you think im able to get it from Stansted airport (im pretty sure they have information desk there aswell)? I really dont wanna spend the night sleeping on the floor there with my 3-year-old...:mad:

BuffyBot

You won't get any money or benefits at the airport.

Like most insurance, claims are only settled after the event

shanagarry

As for the Ryanair letter, I don't know, sorry, as I've never had to get it from them. You will just have to ask if the situation arises, I assume they have a procedure as it must happen relatively often.

But as BuffyBot says, and I mentioned in a previous post, you will be on your own as regards making new arrangements. The travel insurers won't do it for you, nor will the operators of your Talinn flight. You will have to pay the costs upfront yourself and then claim afterwards from your insurer for a refund of your expenditure up to the maximum benefit under your policy. Accommodation can be claimed for if the next available flight isn't until the next day, but remember you will get no more than the max benefit to cover new flight tickets, accommodation etc, so bear that in mind when making other arrangements.

veelma

Aaaarrrgggghhhhhh :mad:

Thats the first and the last time i book a flight with them (Ryanair). Next time ill take buses and trains and ferries but never that airline again.

(Furious):(

Savman

mikedragon32 wrote: »

Not necessarily true... Sister in law is flying out to Boston tomorrow thanks to her flight on Wednesday being cancelled, after having sat on the plane on the apron for hours.

Didn't they close the airport for a few hours while they cleared the snow? I'm not saying US flights will go in all weather, but if there's a slight chance then they will give it a go, they have to!

BuffyBot

Thats the first and the last time i book a flight with them (Ryanair). Next time ill take buses and trains and ferries but never that airline again.

I don't see what the airline has done wrong, to be honest..

killbillvol2

veelma wrote: »

Aaaarrrgggghhhhhh :mad:

Thats the first and the last time i book a flight with them (Ryanair). Next time ill take buses and trains and ferries but never that airline again.

(Furious):(

Am I missing something here? You have a problem with Ryanair because of a potential weather delay in the future? That's a new one. :rolleyes:

veelma

Not mad at them anymore. Got over it But i was still thinking... What IF they cancel my flight FROM London (and I already missed my departure)?? Do I still get a chance to check in later (even i have to pay missed dep fee or something). I've heard, that its possible, but im not really sure....

Just wanna know what are my chances.

And these "possibly", "hopefully", "maybe" are my best friends right now. I wanna know what WOULD happen... I've never been in London and I dont have anyone there and to spend the night at the airport... no thanks...

BuffyBot

Ryanair will make you pay for seats on the next flight if you miss the departure you were meant to be on.

And it'll probably cost you the full, walk up fare.

veelma

BuffyBot wrote: »

Ryanair will make you pay for seats on the next flight if you miss the departure you were meant to be on.

And it'll probably cost you the full, walk up fare.

No no... Ill make sure i wont miss my ryanair flight. The other one is what im worried about.

random_banter

Depends on the airline. If you are with a "real" (old school, legacy carrier) airline then they may be nice to you and put you in the next available seat to your destination. SAS did that for me a couple of years ago, it felt wonderful to be treated so well!

BuffyBot

There aren't all that many "real" airlines flying out of Stanstead these days

veelma

Im talking about easyJet. How real is that?

BuffyBot

easyJet are like a slightly nicer Ryanair.

However, they operate on a broadly similar model - i.e. they make money by charging customers for whatever they can. If you miss the easyJet flight, expect to be made pay full fare for to get on the next one. If you've ever seen the TV show Airline, you should know what to expect when you miss a flight

veelma

Oh, I give up Im just gonna hope that my flight from Dublin runs by the schedule (ok, max 1 hour delay).

Do you think theres any point for my travel insurance? Should I keep it?

veelma

Been checking out weather forecasts and it should rain on wednesday... So i guess rain is a bit better than snow?:(:rolleyes:

jamesd

Which travel insurance seems to offer the best cover for missed/delayed flights?