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Internet

  • 03-01-2010 1:24pm
    #1
    loadz
    Registered Users, Registered Users 2 Posts: 106 ✭✭


    I had my phone and internet with BT but since Vodafone took over the server isn't available every second time i go to use it.I am thinking of getting rid of it now.Any suggestions


Comments

  • #2
    demanufactured
    Closed Accounts Posts: 5,756 ✭✭✭demanufactured


    what?


  • #3
    corkcomp
    Registered Users, Registered Users 2 Posts: 5,114 ✭✭✭corkcomp


    loadz wrote: »
    I had my phone and internet with BT but since Vodafone took over the server isn't available every second time i go to use it.I am thinking of getting rid of it now.Any suggestions

    have you rung them up and complained, stating dates and times etc ?


  • #4
    Kevster
    Closed Accounts Posts: 2,980 ✭✭✭Kevster


    Hang on.... this is interesting. I'm with BT phone and broadband but am in the UK. Anyway, if I switch-on my router, all is fine. If I then restart my PC or restart the router, it seems to have problems finding the connection. I do'nt have a clue what is causing it, but it might be an IP conflict error. Where I am, there are a few different wireless signals.

    Kevin


  • #5
    Sam Russell
    Moderators, Science, Health & Environment Moderators Posts: 20,138 Mod ✭✭✭✭Sam Russell


    I was with BT until yesterday they changed me to Vodafone. Last night, the broadband went off for about 1 hour but then came back again. This morning, the broadband did not find the server. Phone CS and eventually got a techie who began going through the script, but I said I have not done anything, could it be the changeover, or passwords?

    Eventually, he gave me the new account/password combination and all was back working. The service is actually provided by Eircom, but billed through BT/Vodafone. Vodafone should have told me of the password change, as it must be normal.

    Under normal use, the problem with the 'server not available' after a period of idleness is frequent in my experience, and I think part of the latency/contention issue. If the connection is idle, it slips down the contention list, so when it wakes up it takes a while to get to the top of the queue, and usually times out, but recovers on a retry.

    Speed is now 7mb/s, but actually 6mb/s. It took a while before the new Vodafone connection woke up to give me this. OK now though. CS was good from Vodafone, more difficult with BT.


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