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Can not hear caller on freespeech

  • 01-01-2010 1:05pm
    #1
    c4cat
    Closed Accounts Posts: 518 ✭✭✭


    Hi all.

    any body had this problem>?

    I have an ATA when configured to my ORBTALK account works fine for all calls in & out. Now I want to switch this ATA to a freespeech a/c. When I enter the freespeech a/c details onto the ATA I can make calls on freespeech ok, but when someone calls my freespeech account I can not hear the caller, but the caller can hear me. So why would my ATA work ok with orbtalk but not freespeech..........? I would be most greatful for any suggestions you might have

    Thanks


Comments

  • #2
    nilhg
    Registered Users, Registered Users 2 Posts: 5,185 ✭✭✭nilhg


    The most likely reason is a typo somewhere or you've missed changing one or other setting over.

    Does the ATA not support multiple accounts, so you could leave the original account as is and get a fresh setup with the new?

    Or you could try a softphone, enter the details there and see if it works, if not there might be some error logs to guide you.


  • #3
    c4cat
    Closed Accounts Posts: 518 ✭✭✭c4cat


    nilhg wrote: »
    The most likely reason is a typo somewhere or you've missed changing one or other setting over.

    Does the ATA not support multiple accounts, so you could leave the original account as is and get a fresh setup with the new?

    Or you could try a softphone, enter the details there and see if it works, if not there might be some error logs to guide you.

    My freespeech a/c works fine on a softphone and my ata only supports a single a/c


  • #4
    nilhg
    Registered Users, Registered Users 2 Posts: 5,185 ✭✭✭nilhg


    c4cat wrote: »
    My freespeech a/c works fine on a softphone and my ata only supports a single a/c

    That leaves the most likely cause to be a typo or some unusual setting which doesn't agree with freespeech, I've never used them so I can't really advise any more.

    Just a quick thought, are you trying to use the softphone and the ATA at the same time? That might cause a conflict.


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