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Problem restoring iPhone

  • 30-12-2009 6:43pm
    #1
    g'em
    Closed Accounts Posts: 22,819 ✭✭✭✭


    I have a 3GS iPhone, had to do a restore but half way through the computer crashed and I had to reboot. Now the when I try and restore in iTunes it keeps telling me that the phone has been re-set to Factory settings, that it's in recovery mode but it won't restore and none of my back-ups seem to be on iTunes anymore.

    Help? :o


Comments

  • #2
    deep1
    Registered Users, Registered Users 2 Posts: 1,170 ✭✭✭deep1


    g'em wrote: »
    I have a 3GS iPhone, had to do a restore but half way through the computer crashed and I had to reboot. Now the when I try and restore in iTunes it keeps telling me that the phone has been re-set to Factory settings, that it's in recovery mode but it won't restore and none of my back-ups seem to be on iTunes anymore.

    Help? :o


    Did you try this
    http://www.iclarified.com/entry/index.php?enid=1034


  • #3
    g'em
    Closed Accounts Posts: 22,819 ✭✭✭✭g'em


    No joy with that either, I got an error (6) message.


  • #4
    deep1
    Registered Users, Registered Users 2 Posts: 1,170 ✭✭✭deep1


    g'em wrote: »
    No joy with that either, I got an error (6) message.
    what operating system are you using?


  • #5
    deep1
    Registered Users, Registered Users 2 Posts: 1,170 ✭✭✭deep1


    If Windows XP:
    C:\Documents and Settings\username\Application Data\Apple Computer\iTunes\iPhone Software Updates


    If Windows Vista:
    C:\Users\username\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates


    Delete files that end with a .ipsw.
    and try again with the above process.

    or you could try from different computer.


  • #6
    Leiva
    Closed Accounts Posts: 10,117 ✭✭✭✭Leiva


    Gem ,
    Sounds like you you are stuck in a " recovery mode loop" .
    Is your phone showing the USB/iTunes logo ?

    If so try this ,.....
    http://www.youtube.com/watch?v=LUC1t11JDMA

    hope it helps.

    M.


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  • #7
    g'em
    Closed Accounts Posts: 22,819 ✭✭✭✭g'em


    Thanks guys, I read that an error (6) might be due to Java needing to be updated and that seemed to do the trick in the end - phone recovered on the eigth attempt :rolleyes:

    Really appreciate the suggestions :) (deep1 I'm working from Vista - I know, I know, awful :o)


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