Just wondering is this normal

Serena08

Hi all

I bought a laptop 4 months ago a Compaq Presario CQ60 now iv'e been having a lot of trouble with it keeps closing down on me and i've done 4 system restores in 2 weeks i got a blue screen fatal system error 2 days ago and went back to the shop with it yesterday but as it's xmas they didn't take it as it would not be fixed till january any way they just got it running for me I went into my add remove programmes today to see if I could uninstall anything see if this helps, and i noticed the dates i'm of installations I am so confused i have attached a screen could I have been sold a 2nd hand laptop ???

IrishTonyO

You will need to use a link for the picture or make it bigger cannot see whats on it

cpu-dude

IrishTonyO wrote: »

You will need to use a link for the picture or make it bigger cannot see whats on it

Nothing in that list is odd, the dates are from when the restore image was made.

The top of the list is just all the drivers for your laptop, nothing to worry about.

What errors were you getting when you got the Blue Screens?

Serena08

Thanks for replying guys

I was worried because there is nearly a year between the 1st instalation and me buying the laptop ??? also error message is below thanks

Stop: c0000021a {fatal System Error}

The initial session process or system terminated unexpectadly with a 0x00000000 (0xc000000010x0010037c)

the system has been shut down I cldn't get it back running just kept going off as soon as i tried to log in until guy in shop got it going i was only playing poker at time and on facebook but it keeps shutting down for nothing i even moved my screen the otrher day and it shut down ???

Thanks