Ringing local AGS station Vs Dialling 999

demons

Hi all,

just a quick question about ringing the emergency services.

We had an 'incident' on site today which neccesitated having to ring the local garda station. told the guard on the other end of the line what the situation was. there was not a lot he could do for us, but to end the conversation he told me to ring the 999 number in future just wondering is this the normal procedure, i would have thought it was more prudent to ring the local stn as they would more time to respond rather than going thru the operators of the 999 line.

Regards

Demons

donvito99

It would prob be more helpful if you descibed in general what the incident was.

itsallaboutme!!

if the incident is an emergency and you need a quick response eg.burglar on your premises,someone breaking into your car dial 999. if for example you find your car has been broken into and culprits are gone ring local station.

999 controllers can contact more units quicker than local station.

1922

999 for immediate threat or danger to life or property

simple

Mr Jinx

Garda : "Hello ******** Garda station"

Caller : "Guard, there's a house on fire on Main street"

Garda : "Did you ring the fire brigade?"

Caller : "No, I just rang you"

Garda "OK.........

1922

Mr Jinx wrote: »

Garda : "Hello ******** Garda station"

Caller : "Guard, there's a house on fire on Main street"

Garda : "Did you ring the fire brigade?"

Caller : "No, I just rang you"

Garda "OK.........

ya sounds familiar!!!

demons

hi

the reason i did not post any further details was due to the sensitive nature of the job and the people involved i was afriad any details might pin pont who i am and where it was

1922

demons wrote: »

hi

the reason i did not post any further details was due to the sensitive nature of the job and the people involved i was afriad any details might pin pont who i am and where it was

fair point....but as i said, 999 for serious threat to life or property

Victor

demons wrote: »

i would have thought it was more prudent to ring the local stn as they would more time to respond rather than going thru the operators of the 999 line.

Local station, one person answering the phones, access to 1-2 patrol cars.

999 call centre, ten people answering the phones, access to 100-200 patrol cars, armed response, helicopters, fire brigade, ambulance, coast guard, mountain rescue, army ....

stop

Just on a side note, is it normal to specify a general location at the "which service do you require" part of a 999 call?

I think I got asked once, so I've got into the habit of saying, "Gardai, Dublin X" etc..

Delancey

I was a 999 operator and a lot of the calls for the Gardai were total bullshlt , my 3 all-time favourites were :

1) A woman ringing to ask what were the entry requirements to join the Gardai.

2) A man who was terrified of a '' giant spider '' in his bathroom and wanted the gardai to remove it for him.

3) The day before that huge particle accelerator machine in Switzerland went online a woman rang to say her son was terrified it would cause the world to end and would a Guard ' counsel ' her child that this was untrue.
( The guard who answered the phone told her it sounded like she needed counselling to improve her '' parenting skills '' ! ).

The above are the top 3 but truth is there are hundreds more examples I could give :rolleyes:

Trojan911

Some more examples of inappropriate calls.

OP,

Advice as above #4..... Non threatening then local number.

TheNog

stop wrote: »

Just on a side note, is it normal to specify a general location at the "which service do you require" part of a 999 call?

I think I got asked once, so I've got into the habit of saying, "Gardai, Dublin X" etc..

The way 999 calls are routed changed in my division this year. All 999 calls are put through to Divisional HQ and then onto to the correct District HQ. I think the main reason behind this is because many people didnt know their exact location.

Hooch

TheNog wrote: »

The way 999 calls are routed changed in my division this year. All 999 calls are put through to Divisional HQ and then onto to the correct District HQ. I think the main reason behind this is because many people didnt know their exact location.

This has been the case in most Divisions for a few years and is a better job. As you say people dont know their locations. The communication room operator "should" know their division and be able to pop the call onto the relevant district.

Victor

stop wrote: »

Just on a side note, is it normal to specify a general location at the "which service do you require" part of a 999 call?

I think I got asked once, so I've got into the habit of saying, "Gardai, Dublin X" etc..

If you are on a mobile phone, they won't have any idea where you are.