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Ticket Service company doesn't deliver, where do I stand

  • 11-12-2009 9:25am
    #1
    2tel1
    Closed Accounts Posts: 126 ✭✭


    Basically I ordered tickets for a gig via the online ticket site <uk ticket website> over a month ago. I'll not reveal the name directly.

    They were only posted out two days ago and still haven't come. If they don't arrive I have to pick them up at the door.

    To me it's not acceptable that they charge me over £6 for a booking fee and a £2.25 transaction fee. Is there any way I can get this back legally? I'm going to demand a refund on this booking and transaction fee? How would I go about this?

    I've heard you can claim it back on your credit card, but they put you on their "fruad list", and cant order from them again (totally fine).

    Where do I stand on this? Is it legal to claim back on your credit card

    Here are some more terrible reviews

    http://www.reviewcentre.com/reviews74389.html

    Thanks for taking the time to read this


Comments

  • #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Doesn't look to be an official ticket seller, which means they're a tout. So you bought tickets from a tout. If the tickets were posted 2 days ago, they could take another week to arrive.

    You have no right to reverse the handling charges.


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