Eircom Broadbad Problem

Sir Dunne

Hi,

My internet is aslo acting up. I live just outside Dundalk so the connection should be good. The dsl light will start flashing and there goes my internet connection for 5-9 minutes, i also play online on my x-box and I'd have no connection what so ever. Here are my internet stats

DSL
Availableeircom broadband
ConnectedUser Name
eircom@eircom.net
IP Address
83.70.73.238
IP Gateway
159.134.155.27
Primary DNS Server
213.94.190.194
dns1.cwm.dublin.eircom.net
Secondary DNS Server
213.94.190.236
dns2.cra.dublin.eircom.net
Speed
1024/128 (kbps)
Line Attenuation
36/19 dB

Any ideas whats wrong??

Thanks

Grim_Wreeper

What's your SN Margin?

This can be found on your router page under troubleshooting>stats>DSL

Sir Dunne

Downstream Upstream
Max Allowed Speed (kbps) 1024 128
SN Margin (dB) 14.00 13.00
Line Attenuation (dB) 36.50 19.00
CRC Errors 0 0

Grim_Wreeper

looks to me like your line attenuation is pretty bad, that's 36.5 out of a possible 36.5! how far are you away from the exchange? how long have you had this problem? and was it working alright before?

Sir Dunne

As far as I can figure out, I live about 5.5 km from the nearest exchange. The problem's been there since we got broadband, only addressing it now because my xbox live won't work!!

Grim_Wreeper

Sir Dunne wrote: »

As far as I can figure out, I live about 5.5 km from the nearest exchange. The problem's been there since we got broadband, only addressing it now because my xbox live won't work!!

Doesn't look good as far as I can tell... Call eircom and see if they can send out a tech. (for free) and see if they can do anything about it.

Normal tips apply too, make sure you have DSL filters on all your phones and on your skybox (if you have one plugged to the phoneline).

Sir Dunne

Ok, thanks for your help

dub45

Your line attenuation is by no means a disaster. Have you checked your internal wiring and do you have filters on all your phones.