leaving negative feedback on Ebay

k123456

new to ebay, bought something not as described, sent message to seller stating this, no reply from seller. Intend to leave negative feedback , Can the seller in turn leave negative feedback about me

jor el

Sellers can't leave negative feedback.

Before doing that, you should exhaust any complaints/refund process available. After leaving negative feedback, a seller will be less likely to refund you. Leave feedback only when you are completely finished with dealing with them.

PCPhoto

jor el wrote: »

Sellers can't leave negative feedback.

Before doing that, you should exhaust any complaints/refund process available. After leaving negative feedback, a seller will be less likely to refund you. Leave feedback only when you are completely finished with dealing with them.

you will also find that some sellers wont leave feedback until you have left feedback.

jor el

Feedback for a buyer is not very important though.

k123456

Can the seller leave neg feedback for me the buyer ?

ttm

k123456 wrote: »

Can the seller leave neg feedback for me the buyer ?

No as Jor el has already said the seller CANNOT leave negative feedback for a buyer. In the past they could but eBay changed the rules a while back to stop abuse of the feedback system by sellers.

sonic.trip

jor el wrote: »

Sellers can't leave negative feedback.

yes they can, why wouldn't they be able to? I left negatvie feedback a few months ago so he left one in return. In the end we mutually agreed to cancel it out.

edit: just seen ttm post above, is that only a recent rule?

ttm

sonic.trip wrote: »

yes they can, why wouldn't they be able to? I left negatvie feedback a few months ago so he left one in return. In the end we mutually agreed to cancel it out.

Its changed I'm not saying its 100% better that way, as you do come across some really bad buyers who pay but then make it so difficult for the seller that there should be some way of noting the fact.

afaik as a seller if you leave positive feedback it can't even include negative comments or you risk the buyer getting the comments removed by eBay.

Naos

Positive comments with negative content left by a seller will be removed.

Sellers have been unable to leave negative feedback for around 9 months or so.

OP: Give the seller a bit of time to get back to you. Try to sort it out so that you can send back the item and they replace it for you. You may have to pay for the postage for the item to be returned, depending on the sellers T&C.

ttm

k123456, the eBay feedback system sucks big time and is subject to massive abuse. I've recently watched 8 near worthless items sell for 50euro each and the first three buyers have left good positive feedback, if the first person actually tested the item or googled the name of the auction they'd know they'd paid 50euro for a fake worth at most 5euro. But no they saw a nice shiney packet all sealed looking like new with an expensive visible brand name item inside and left positive feedback. So in reality all that positive feedback given by a buyer can be counted to mean is that something arrived, but rarely can be said to prove anything else.

So I say if there is a problem and its something the seller knew full well about leave negative feedback then sort the problem out. Nothing in the eBay systems prevent you getting a refund after giving negative feedback and the negative you leave might help save someone else from getting conned. On the other hand if it looks like a genuine mistake then try and sort it out with the seller before leaving any feedback.

If you leave positive feedback as soon as an item arrives without testing it or leave it for weeks till the dispute proceedure has been worked through how is that helping the eBay community, real scammers rely on this as those weeks allow them to scam more people because people are afraid to leave negative feedback sooner rather than later.

In the end all that happens is that eBay looks due to the feedback system safer than it really is. eBay fiddle the system to make it look even better as if a scammer's account is closed anyone who hasn't already left feedback can no longer do so, when you see an account that has been closed after a few negatives there are often 10's or even 100's more negatives that eBay have blocked users leaving by closing the account.

I don't even like the new system of sellers not being able to leave negative feedback as when they did it was very easy to check a seller by the feeback a seller had left for those that had left him negatives. Bad sellers tend to be the ones that want the last word and have to try and ridicul the buyer rather than be sencible leave well alone and say nothing.

Naos

ttm wrote: »

k123456, the eBay feedback system sucks big time and is subject to massive abuse. I've recently watched 8 near worthless items sell for 50euro each and the first three buyers have left good positive feedback, if the first person actually tested the item or googled the name of the auction they'd know they'd paid 50euro for a fake worth at most 5euro. But no they saw a nice shiney packet all sealed looking like new with an expensive visible brand name item inside and left positive feedback. So in reality all that positive feedback given by a buyer can be counted to mean is that something arrived, but rarely can be said to prove anything else.

Absolute rubbish. I've never seen a genuine buyer leave positive feedback for a worthless item, it has always been the very opposite.

If you leave positive feedback as soon as an item arrives without testing it or leave it for weeks till the dispute proceedure has been worked through how is that helping the eBay community, real scammers rely on this as those weeks allow them to scam more people because people are afraid to leave negative feedback sooner rather than later.

See previous point.

In the end all that happens is that eBay looks due to the feedback system safer than it really is. eBay fiddle the system to make it look even better as if a scammer's account is closed anyone who hasn't already left feedback can no longer do so, when you see an account that has been closed after a few negatives there are often 10's or even 100's more negatives that eBay have blocked users leaving by closing the account.

I don't even like the new system of sellers not being able to leave negative feedback as when they did it was very easy to check a seller by the feeback a seller had left for those that had left him negatives. Bad sellers tend to be the ones that want the last word and have to try and ridicul the buyer rather than be sencible leave well alone and say nothing.

eBay don't fiddle the system. If a sellers account has been closed it's been closed for good reason. What is the point in continuing to let buyers leave a neg on the account - makes no sense.

RoadKillTs

Absolute rubbish. I've never seen a genuine buyer leave positive feedback for a worthless item, it has always been the very opposite.

That does happen from time to time.

Another thing that can happen is that a buyer can leave feedback without having even paid for an item!!
That really leaves the system open for abuse.

ttm

Naos wrote: »

Absolute rubbish. I've never seen a genuine buyer leave positive feedback for a worthless item, it has always been the very opposite.

I've had replies from 2 buyers that I emailed last week to ask them to check fully the item they had bought as the company that were supposed to have made the item didn't (no such real item exists). Both replied that that hadn't tested the item, one said it was a gift for his wife and the other said he hadn't even opened it yet.

Naos wrote: »

See previous point.

(RE: Feedback not being left till the dispute proceedure has been worked through)

A few negatives straight after the event will get a seller closed down far quicker that reporting anything to eBay. So if people go through the eBay procedures to try and get their money back new suckers are still being pulled into the scams, then its too late for many buyers and guess what when they go to leave negative feedback the accounts been closed.

Naos wrote: »

eBay don't fiddle the system. If a sellers account has been closed it's been closed for good reason. What is the point in continuing to let buyers leave a neg on the account - makes no sense.

Perhaps I should have said EBAY COVER UP BAD FEEDBACK once it starts reflecting badly on them. Its semms you are saying its a good idea that someone who has been scammed can't leave negative feedback, I say thats wrong because it makes it less obvious when eBay have done nothing in a timely maner when scam auctions have been listed.

If eBay allowed all the negative feedback that should be left for some scammers it would show them up very badly as there would be links to the feedback from threads like this showing that EBAY IS NOT always a SAFE PLACE. But I can see it makes perfect sence for eBay to cover this activity and their lack of control of it up.

OP (k123456) appologies for taking your thread off in this direction PM me or comment here if you'd like me to stop.

@RoadKillTs hope you get that feedback abuse sorted out soon.

citizen_p

usually the seller just appeals it anyway.
if i get a full refund i leave nutruel feedback.
mainly positive though because ive been buyiong off the same 3 or 4 guys for a year or two. so if i get a full refund i just say "returned and refunded quickly"

jor el

Naos wrote: »

Absolute rubbish. I've never seen a genuine buyer leave positive feedback for a worthless item, it has always been the very opposite.

I've seen positive feedback with comments along the lines of "Hasn't arrived yet, but hopefully it will be good". You can never underestimate the power of people to dismay you.

ttm

jor el wrote: »

I've seen positive feedback with comments along the lines of "Hasn't arrived yet, but hopefully it will be good". You can never underestimate the power of people to dismay you.

I've seen exactly the same type of comments and they always make me laugh but also a bit sad that people can be so stupid. One I saw for an "UNTESTED CPU" had positive feedback that read "Swift delivery arrived lunch time will test later". The follow up was "Took a chance but this time CPU was a non runner" I seem to remember the guy paid over 50 euro + P&P for the privilege testing a CPU that the seller had probably already tested and knew was dead (if a seller is listing both tested and untested items then for untested read "duds").