laptop problem

admiralofthefleet

trying to fix a laptop but cant get past the screen where it says

safe mode
safe mode with networking
safe mode with command prompt

last known configuration

when i click a selection it restarts then goes back to the same page

any help would be greatly appreciated

petes

What happens when you let the laptop load normally and don't bring the F8 menu up? Does it just keep looping?

admiralofthefleet

it goes to the blue windows problem screen and says the error is unmountable boot volume

petes

Sounds like a hard drive problem. Do you have any option in the bios to run diagnostics on it?

bonzodog2

Sounds to me like a particular file problem rather than the hard drive itself. Is it XP ? Do you have an XP CD ? try booting the CD (might need to enable in BIOS) and doing a repair

ED E

bonzodog2 wrote: »

Sounds to me like a particular file problem rather than the hard drive itself. Is it XP ? Do you have an XP CD ? try booting the CD (might need to enable in BIOS) and doing a repair

Thats the one.

Duggy747

Slap in yer XP CD, restart, pres any key to start it, and let it load.

Go to recovery console.

Type in fixboot, then yes (Optional but no harm)

Then type in chkdsk /r and let it perform it's scan (It may take a while)

Hopefully that should fix what ailes ya.

If not you can try a repair install of Windows (Option only appears if your using XP Professional) It'll reinstall Windows without deleting your files.

Have you tried screaming at it?

bonzodog2

Duggy747 wrote: »

Have you tried screaming at it?

Yeah, hissyfit FTW !!