Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

eircom

  • 27-11-2009 10:45am
    #1
    halfthetrack
    Closed Accounts Posts: 25 ✭


    Anyone have any dealings with eircom, having a nightmare trying to get phone line/broadband in, the whole process seems to be dragged out. I am due to open my retail outlet on wednesday have the shop almost kitted out and stocked all I am waiting on is eircom. I cannot run the till system without broadband I have been waiting three weeks for eircom to come out and they now tell me once I have the phone number it will take another ten days to get broadband this is highly frutrating I will have a shop fully fitted and ready to go and will have to hold of opening until eircom get the finger out, there is no reasoning with them and I seem to be given different information everytime I call the latest is that if when there technician comes out I will have to get my own electrician in to fit the line, they are driving me nuts


Comments

  • #2
    RoadKillTs
    Closed Accounts Posts: 1,710 ✭✭✭RoadKillTs


    Do you need to have a phone line? could you use a wireless solution instead even just temporarily?


  • #3
    the_syco
    Registered Users, Registered Users 2 Posts: 37,316 ✭✭✭✭the_syco


    What line are you ringing to ask about the line? The business line @ 1800 24 25 08?
    7 - How long does it take to get my line connected? If your business previously had a phone line, we may be in a position to have your new line connected within 1 working day. If your business does not have a working telephone line, standard installation is within 10 working days of placing your order.

    RoadKillTs wrote: »
    Do you need to have a phone line? could you use a wireless solution instead even just temporarily?
    By till system, I'm guessing it's a visa/mastercard/laser swipe system, so I'm guessing not.


  • #4
    halfthetrack
    Closed Accounts Posts: 25 ✭halfthetrack


    the_syco wrote: »
    What line are you ringing to ask about the line? The business line @ 1800 24 25 08?




    By till system, I'm guessing it's a visa/mastercard/laser swipe system, so I'm guessing not.


    Yes ringing the business line, ye till system visa/mastercard etc, One iof the other shops at tried using a 56k modem as a temporary measure but there is a lot to download on set up so this was not successful cant see any other way around bar broadband


  • #5
    the_syco
    Registered Users, Registered Users 2 Posts: 37,316 ✭✭✭✭the_syco


    How new is the building that the shop is in?
    • If old, have you checked was there ever a line anywhere in the store? If yes, check would getting it reactivated be quicker?
    • If new, check other shops, and see how long it took them to get their line in. Once you are not in direct competition with them, they may see your shop as a way to get more business, and tell you what route they took to get their phone line.
    Are you based next to a main road, in a village, in a rural setting, or what?

    Maybe contact www.enterprise-ireland.com (01-727 2000) and see if they have any hints on what to do to get the line installed?


Advertisement