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Smart telecom over eircom line

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  • 24-11-2009 7:17pm
    #1
    robydrupo
    Registered Users Posts: 41 ✭


    Hi guys,
    I have to move in a new flat that already has an eircom phone line. I have the chance to get a broadband for free (through my company), but they can't cover phone and broadband, but only broadband. For this reason I can't keep my actual Smart Telecom broadband, because I was told that Smart Telecom can't split phone line and broadband (seems that eircom can, so they offered me an eircom broadband).
    Is there a way to keep the eircom line (without changing the owner, keep paying the bills, etc) and then add a Smart Telecom broadband over it?
    The main reason is that I don't want a monthly limit for download...

    Thanks very much!

    Roberto


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    #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    robydrupo wrote: »
    Is there a way to keep the eircom line (without changing the owner, keep paying the bills, etc) and then add a Smart Telecom broadband over it?

    No.

    robydrupo wrote: »
    The main reason is that I don't want a monthly limit for download...

    Smart have a limit, and with Digiweb taking over, it may change again.


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    #3
    robydrupo
    Registered Users Posts: 41 ✭robydrupo


    Uhm I don't have any limit with Smart Telecom, I made a connection with them because of this!


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    #4
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,126 CMod ✭✭✭✭Spear


    robydrupo wrote: »
    Uhm I don't have any limit with Smart Telecom, I made a connection with them because of this!

    You have a 170 gig cap with Smart.


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    #5
    supervixen
    Registered Users Posts: 67 ✭✭supervixen


    robydrupo wrote: »
    Uhm I don't have any limit with Smart Telecom, I made a connection with them because of this!


    That information is a bit outdated:
    ========
    http://support.smarttelecom.ie/forums/showthread.php?t=3313

    UPDATE:25/06/09

    Some of you will receive emails warning you that your current traffic usage is excessive and asking you to reduce your usage.

    Failure to do so could, per our terms and conditions, lead to your service being restricted or disconnected, with prior notification.

    When determining if your traffic usage is excessive, we look at a rolling 30 day window of your upstream + downstream traffic. Currently if this measure exceeds 170GB you will be flagged as having an excessive traffic usage level.

    If you want to monitor your traffic usage we would suggest using tools like bit meter or du meter.

    We thank you for your co-operation and trust you will continue to enjoy our services.

    If you have any queries or require further information please call our Customer Support Team on 1890 945300 or email customercare@smarttelecom.ie.

    Yours sincerely,

    Anne-Marie Reid
    Head of Smart Telecom Contact Centre
    ===========================================


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    #6
    robydrupo
    Registered Users Posts: 41 ✭robydrupo


    ok so also smart has 170g limit. The problem is that eircom has 50 or 70 for the 3 megs / 7.2 megs....


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    #7
    MunsterCycling
    Registered Users Posts: 4,864 ✭✭✭MunsterCycling


    Never enforced so don't worry about it, it should be entirely possible to have BB and phone from separate suppliers just in this mickey mouse country they don't provide it.

    MC


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    #8
    pizzahead77
    Registered Users Posts: 2,265 ✭✭✭pizzahead77


    robydrupo wrote: »
    Hi guys,
    I have to move in a new flat that already has an eircom phone line. I have the chance to get a broadband for free (through my company), but they can't cover phone and broadband, but only broadband. For this reason I can't keep my actual Smart Telecom broadband, because I was told that Smart Telecom can't split phone line and broadband (seems that eircom can, so they offered me an eircom broadband).
    Is there a way to keep the eircom line (without changing the owner, keep paying the bills, etc) and then add a Smart Telecom broadband over it?
    The main reason is that I don't want a monthly limit for download...

    Thanks very much!

    Roberto


    With Smart Telecom now they charge for Line Rental and Broadband separately on their biills if you are on 1 of their newer packages and not the "Free Line Rental for Life" ones that they sold way back in the beginning.

    So I can see why having Smart Broadband would be a problem? I take it that this will be a new connection?


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    #9
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    If you get Smart LLU, then you have to pay everything to Smart, as you're using their equipment in the exchange, and nothing is left with eircom. But they now offer eircom wholesale products, not using their own equipment. It should be possible to keep the rental with eircom if using this product, but only if Smart will allow it. You could check with them and see.


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    #10
    cgarvey
    Registered Users Posts: 3,886 ✭✭✭cgarvey


    robydrupo wrote: »
    The main reason is that I don't want a monthly limit for download...
    Just so that you know, there is no residential broadband offering in Ireland that has an unlimited download allowance. Some hide it as a fake "unlimited" (but reserve the right to throttle/disconnect/charge you in their T&C/AUP), some are more upfront about it. Smart went the fake "unlimited" route at first but that was quickly changed once they started to get a few customers.

    If you see "unlimited", either the provider has no clue, or is too new to market for it to be an issue (it won't last long). In all cases, they are lying; and blatantly doing so.
    MunsterCycling wrote: »
    it should be entirely possible to have BB and phone from separate suppliers just in this mickey mouse country they don't provide it.
    It is possible in this mickey mouse country. Some providers won't offer the service, but the framework/regulation is there to allow for broadband service from one company, voice service from another, and even (at a stretch, and I'm not sure anyone offers it) line rental from another!


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