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An MP3 player from Aldi

  • 17-11-2009 11:42am
    #1
    Ricky91t
    Closed Accounts Posts: 6,281 ✭✭✭


    Hello all,
    I bought an Mp3 player from Aldi on Sunday and to be honest it's terrible,Sound quality crap,One of the buttons isn't working right and even my phone MP3 player has better sound..

    I'd like a refund as I'm be returning it 6 days after purchase..Am I Entitled to one?


Comments

  • #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Bring it back and ask. Aldi will usually refund on the spot.


  • #3
    Nody
    Moderators, Category Moderators, Arts Moderators, Business & Finance Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 18,402 CMod ✭✭✭✭Nody


    Ricky91t wrote: »
    I'd like a refund as I'm be returning it 6 days after purchase..Am I Entitled to one?
    You have no right for a refund/replacement for a working item but as noted Aldi/Lidl usually go far beyond entitlements in their policies.


  • #4
    Paulw
    Registered Users, Registered Users 2 Posts: 13,381 ✭✭✭✭Paulw


    If you tell them that it's faulty (due to poor quality sound), they will probably refund you, but they may offer you a different one.


  • #5
    Ricky91t
    Closed Accounts Posts: 6,281 ✭✭✭Ricky91t


    There is an actual issue with it(The back button) and the sound quaility is terrible but I have a feeling it's not an issue just a cheap product..


  • #6
    badkittybad
    Registered Users, Registered Users 2 Posts: 47 ✭badkittybad


    Both Aldi and lidl have 28 day satisfaction guarentee so as long as you have recieipt it's no hassle


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  • #7
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Aldi are generally excellent with refunds etc. Go back to the store with your receipt and explain the issue(s).


  • #8
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    There is never any quibble with Aldi. Just bring it back and you'll get a refund without any hassle.


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