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Terminating Perlico account before 12 months

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  • 17-11-2009 11:02am
    #1
    mehmeh12
    Closed Accounts Posts: 921 ✭✭✭


    Hi

    I unfortunately signed a 12 month contract with perlico starting last September. Now because im gone over the 7 day grace period im now stuck in this 12 month contract until next September. Is anyone else in my position-know a way to cancel the contract before the 12 month ends?


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    #2
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,462 Mod ✭✭✭✭Cabaal


    Legally you are entitled to cancel it before the 12 months are up, however legally they are also enttitled to charge you a fee for a early/in contract cancelation as set out in their Terms & Conditions.

    I'd suggest you have a read of their T&C's.

    [EDIT]
    T&C's are here - http://www.perlico.com/files/tc/internetTC.pdf
    2.3 If the Customer terminates its Contract after expiry of the Cooling-Off Period, but during
    the Minimum Term, the Customer shall be required to pay a fee equal to the sum of the
    monthly charges for the remainder of the Minimum Term (“Termination Charge”).

    For example, if a Customer subscribes for a Package with a flat monthly rate of €9.99 and
    cancels after 4 months, Customer shall be required to pay Perlico €79.92 (€9.99 x 8 months)
    on termination.

    So its based on your monthly fee, what package did you subscribe to?


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    #3
    mehmeh12
    Closed Accounts Posts: 921 ✭✭✭mehmeh12


    Cabaal wrote: »
    Legally you are entitled to cancel it before the 12 months are up, however legally they are also enttitled to charge you a fee for a early/in contract cancelation as set out in their Terms & Conditions.

    I'd suggest you have a read of their T&C's.

    Yes i know but i want to know if there is a way to terminate the contract before 12 months and not suffer the consequences. Has anyone done this before?


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    #4
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,462 Mod ✭✭✭✭Cabaal


    mehmeh12 wrote: »
    Yes i know but i want to know if there is a way to terminate the contract before 12 months and not suffer the consequences. Has anyone done this before?

    If for example you had technical issues that could not be resolved then Perlico may agree to allow a cancel without a buyout but otherwise there is no reason for them to waive this charge.

    This forum doesn't really exist to give advise to people so they can break their contract in the manner your looking for.

    Given you just want to cancel while within contract this isn't a valid reason to try and not be charged the fee.


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