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Line dropping & filter usage

  • 15-11-2009 2:43pm
    #1
    mr_angry
    Registered Users, Registered Users 2 Posts: 3,312 ✭✭✭


    Hey guys,

    Lately, I've been encountering a problem with my broadband connection (supplied by Magnet, incidentally). Any time that a phone call is initiated or received, the broadband connection is dropped. This has only begun to happen recently, and I suspect that it coincided with Eircom supplying a new handset to the house. Could the new handset be causing a greater burst of noise on the line?

    Currently, both the phone and the broadband are connected directly to different sockets (no filters). Should I consider adding a filter on one of these sockets? If so, which one? Is there any particular type of filter I should ask for when shopping for it?

    Line stats:
    Data rate: 3072 - 384
    SN margin: 21.3 - 16.0
    Output power: 10.2 - 1.9
    Attenuation: 37.5 - 22.0

    Any help appreciated.
    --
    Angry.


Comments

  • #2
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,758 CMod ✭✭✭✭Spear


    mr_angry wrote: »
    Hey guys,

    Lately, I've been encountering a problem with my broadband connection (supplied by Magnet, incidentally). Any time that a phone call is initiated or received, the broadband connection is dropped. This has only begun to happen recently, and I suspect that it coincided with Eircom supplying a new handset to the house. Could the new handset be causing a greater burst of noise on the line?

    Currently, both the phone and the broadband are connected directly to different sockets (no filters). Should I consider adding a filter on one of these sockets? If so, which one? Is there any particular type of filter I should ask for when shopping for it?

    Line stats:
    Data rate: 3072 - 384
    SN margin: 21.3 - 16.0
    Output power: 10.2 - 1.9
    Attenuation: 37.5 - 22.0

    Any help appreciated.
    --
    Angry.

    You need a filter where the broadband is connected to stop noise from the POTS frequencies affecting the ones used by ADSL.


  • #3
    mr_angry
    Registered Users, Registered Users 2 Posts: 3,312 ✭✭✭mr_angry


    So... I found a couple of filters lying around the house, and gave them both a try, but with no luck - the problem still persisted.

    Would placing a similar filter on the telephone line make any difference to the amount of noise its generating when placing / accepting a call?


  • #4
    Duiske
    Registered Users, Registered Users 2 Posts: 3,087 ✭✭✭Duiske


    mr_angry wrote: »
    So... I found a couple of filters lying around the house, and gave them both a try, but with no luck - the problem still persisted.

    Would placing a similar filter on the telephone line make any difference to the amount of noise its generating when placing / accepting a call?

    Are you connecting the modem thru the filter ? Its the phone that has to be connected thru the filter, not the modem. And any phones in the house connected to other sockets also need filters.


  • #5
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,758 CMod ✭✭✭✭Spear


    mr_angry wrote: »
    So... I found a couple of filters lying around the house, and gave them both a try, but with no luck - the problem still persisted.

    Would placing a similar filter on the telephone line make any difference to the amount of noise its generating when placing / accepting a call?

    Duiske has it right, I'm confusing splitters and filters. The phones/faxes should all have filters.


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