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Dell - Do they collect faulty computers

kiwi_40 · 2009-11-08 19:51:21

Hi, Looks like i have a hardware problem with my Dell PC (20 months old). I have the 3 year warranty. Just wondering, if the Dell support guy agrees its a hardware issue , do they send someone to pick the pick the PC up Cheers

08-11-2009 7:51pm

#1
kiwi_40

Registered Users, Registered Users 2 Posts: 40 ✭

Join Date: August 2008

Posts: 35
Hi,

Looks like i have a hardware problem with my Dell PC (20 months old). I have the 3 year warranty. Just wondering, if the Dell support guy agrees its a hardware issue , do they send someone to pick the pick the PC up

Cheers

Tagged:

dell

support

0

Comments

#2 08-11-2009 8:11pm

monkeypants

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What type of warranty do you have? For mine (NBD), they send an engineer with part(s).

Of course, that would be if they had parts. :mad:

0
#3 08-11-2009 8:20pm

MunsterCycling

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Some would say they make them!

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#4 08-11-2009 9:35pm

kiwi_40

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monkeypants wrote: »

What type of warranty do you have? For mine (NBD), they send an engineer with part(s).

Of course, that would be if they had parts. :mad:

My invoice just says 3yr Consumer Hardware support, not really sure what that entails

0
#5 08-11-2009 9:39pm

monkeypants

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Call them on 1850 200 722, give them the service tag and find out.

I think it's going to be engineer to the home rather than the collection option.

0
#6 08-11-2009 10:57pm

kiwi_40

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Cheers, thanks guys. Hopefully it is an engineer to the home

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