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Dell - Do they collect faulty computers

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  • 08-11-2009 8:51pm
    #1
    kiwi_40
    Registered Users Posts: 40 ✭


    Hi,

    Looks like i have a hardware problem with my Dell PC (20 months old). I have the 3 year warranty. Just wondering, if the Dell support guy agrees its a hardware issue , do they send someone to pick the pick the PC up

    Cheers
    Tagged:


Comments

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    #2
    monkeypants
    Closed Accounts Posts: 2,386 ✭✭✭monkeypants


    What type of warranty do you have? For mine (NBD), they send an engineer with part(s).

    Of course, that would be if they had parts. :mad:


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    #3
    MunsterCycling
    Registered Users Posts: 4,864 ✭✭✭MunsterCycling


    Some would say they make them!


  • Options
    #4
    kiwi_40
    Registered Users Posts: 40 ✭kiwi_40


    monkeypants wrote: »
    What type of warranty do you have? For mine (NBD), they send an engineer with part(s).

    Of course, that would be if they had parts. :mad:

    My invoice just says 3yr Consumer Hardware support, not really sure what that entails


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    #5
    monkeypants
    Closed Accounts Posts: 2,386 ✭✭✭monkeypants


    Call them on 1850 200 722, give them the service tag and find out. :)

    I think it's going to be engineer to the home rather than the collection option.


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    #6
    kiwi_40
    Registered Users Posts: 40 ✭kiwi_40


    Cheers, thanks guys. Hopefully it is an engineer to the home


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