Eircom alarm disconnection

blahblah06

Hi guys months ago I cancelled the monitoring part and deleted the number from the system but I still think it's affecting my broadband. Is there a cable I need to unplug or anything so it has no effect on the phone line

KoolKid

If it was installed correctly your broadband modem should have a direct line.
But if you want to be sure disconnect the phone connections & see if DSL remains up,

Davy

blahblah06 wrote: »

Hi guys months ago I cancelled the monitoring part and deleted the number from the system but I still think it's affecting my broadband. Is there a cable I need to unplug or anything so it has no effect on the phone line

Why do you think its the alarm?
From experience i have thought an alarm was causing problems to the broadband but it was connections elsewhere.

koolkid wrote: »

If it was installed correctly your broadband modem should have a direct line.
But if you want to be sure disconnect the phone connections & see if DSL remains up,

If it was wired to an old house, without the new ntu that might not be the case tho

altor

blahblah06 wrote: »

Hi guys months ago I cancelled the monitoring part and deleted the number from the system but I still think it's affecting my broadband. Is there a cable I need to unplug or anything so it has no effect on the phone line

If you take the phone numbers out of the alarm system and the phone cable is still going through your alarm digi you will still have the same problem unless you get a broadband splitter fitted.
The only way to solve this is disconnect the phone line from the alarm panel if its not being monitored anymore.
You should be able to do this as phonewatch mark which point they come off in the house, usually the point in the hall or wherever your main phone line is. It goes to the alarm on the blue pair and back to the same point on the orange pair. All you have to do is disconnect the blue pair from the main line and join whatever cables is coming back on the orange pair to the main line. Dont join any cable on to the cable for the alarm and that should be the problem solved..
Hope this helps, any problems let me know..

Stoner

Recently I went though something like this. The phone line came in from the road and into the alarm panel and back out to be shared around the house, So i filtered it from this spot one side to the modem and the other to the phone (I only have one phone with wireless connection from that point)

To cut a long story short I tried every combination to improve the signal to the modem. The noise level needed to be above 12 db to allow a decent connection. Coming straight from the road into the modem was the best connection, straight from the road into various filters and with no phone connections was still a good connection.

However going through the alarm panel did drop the signal. I gave the following a try.

from the road into the alarm panel, and from there to the modem
from the road into a filter, and from there to the modem and to the alarm panel

I tried it every which way and watched the response on the modem and once the alarm panel was involved there the signal dropped, it was only 1-2db but that it was enough to mess me up. However in the average house the level is at around 24db so dropping 1-2db is no biggy, but when you are on the edge like me it can affect the signal IMHO, tested extensively with three modems, four filters, but only on one line. I'm sure there are more experienced people out there who will have better explanation for this, but I checked it out as did eircom at the exchange, pole and the incoming point in my attic.

what I'm trying to say is that taking the phone line away from the panel is the way to go IMO, as suggested above.

altor

What type of filter where you using stoner ?

KoolKid

we use these
Works perfect every time.