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  • 01-11-2009 8:57pm
    #1
    Faith
    Moderators, Society & Culture Moderators Posts: 30,661 Mod ✭✭✭✭


    Hi guys,

    I've been having a problem with my laptop for several months now, and I'm hoping someone could A) identify what exactly the problem is, and B) perhaps point me towards a solution. Basically, my DVD drive is having problems with blank or copied CDs and DVDs. There's a couple of issues:

    1. When I play a DVD that has, say, TV programs or movies burnt on to it, it plays them, but if I pause it, it will not resume. The DVD/CD spins around uselessly and the drive makes a kind of constipated whirring sound. I have to eject the DVD/CD and start again.

    2. It often fails to recognise blank CDs/DVDs. I was trying to burn something on to a DVD recently, and when I put in the new blank DVD, nothing registered with my computer. This happened with all of the new DVDs I tried. Also, a few days ago a college technician was trying to install a program on my laptop for me. He had copies of the program on a disk, but when he inserted the CD, my laptop just recognised it as a blank CD. This happened with two different CDs.

    The tech guy reckoned it may be a problem with the DVD drivers or something. Does anyone here have a better idea? It's a Sony Vaio VGN-NR11S/S, Windows Vista, about 22 months old, out of warranty and otherwise working fine for its age. This has been happening for a good while, but seems to be getting worse. I really need to get that program put on it, so I really hope somebody can help. Thanks!


Comments

  • #2
    Faith
    Moderators, Society & Culture Moderators Posts: 30,661 Mod ✭✭✭✭Faith


    sugarman wrote: »
    Did you try update the drivers?

    No, not yet. I wasn't sure how to go about doing that, and didn't want to mess things up further.


  • #3
    Big Lar
    Registered Users, Registered Users 2 Posts: 1,435 ✭✭✭Big Lar


    Its probably a dirty lens on the drive, you can buy a cleaning CD in your local PC shop for about €5.00


  • #4
    Faith
    Moderators, Society & Culture Moderators Posts: 30,661 Mod ✭✭✭✭Faith


    sugarman wrote: »
    Just go here, theres not too much that can go wrong so give it ago. If that fails try a Disc cleaner and if that does'nt work id look at bringing it back.

    Okay, I tried that website, but it redirected me to one where I have to pay for the drivers.

    I'll try and get a disc cleaner tomorrow and see how that goes.


  • #5
    leninbenjamin
    Closed Accounts Posts: 8,983 ✭✭✭leninbenjamin


    http://support.vaio.sony.eu/computing/vaio/downloads/updates/index.aspx?l=en_IE&m=VGN-NR11S_S


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