For all you three.ie users

#1 · 23-10-2009 3:22pm #1

Question for you. I am on 3Pay, at the moment I am unable to use the 3G service unless I purchase the 9.99 1GB data addon. A friend of mine, who signed up around 2months after to me to the same package *thinks* he can still use 3G without the add-on and it just comes out of his balance. But since he still has data to use on the add-on he cannot test.

So, is there anyone else out there that can us 3G on 3Pay without the data add-on? Just got off the phone from three support (using that term loosely) they are saying its not possible and the data addon must aways be purchased.

thanks to anyone that can be bothered to test and reply

anoble66 · 24-10-2009 12:39pm

Well after 5 phone calls to Three customer support, out of bundle 3G is now working. Also, managed to get 40e free credit. They had not been giving me my 10e a month credit which everyone on 3Pay is entitled too if you top up by 10e a month. Happy days

Harcrid · 24-10-2009 2:27pm

So what did they do to get this working for you? I have the same problem as you had so would be interested to hear what they did.

anoble66 · 24-10-2009 3:57pm

to be honest I have no idea what they did! It must of just been a setting on my account. They will try and tell you that out of bundle internet will not work on 3Pay but this is complete rubbish. You have to keep on insisting that a friend of yours has this working. Eventually when you speak to the right person they will get it working. I insisted that if they didnt get this working I was going back to O2.....that seemed to have worked a miracle...

best of luck!

For all you three.ie users

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