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Lost Bags - Turkish Airlines

  • 21-10-2009 1:28pm
    #1
    Closed Accounts Posts: 423 ✭✭


    Hello all,
    Turkish Airlines 'misplaced' my bags on Friday last at heathrow airport.

    Its been 5 days now and no sign!
    I was travelling with a large group 36 bags in total,
    Yet my 2 bags never made it home!

    Should I fear the worst?
    And what am I entilted to insurance wise?

    Thanks in Advance


Comments

  • Registered Users, Registered Users 2 Posts: 24,924 ✭✭✭✭BuffyBot


    Depends on your Travel Insurance.

    If the bag is declared completely lost by the airline (which can take some time), they'll probably pay out some money also

    I presume you've een in touch with them?
    Should your baggage not be traced within 5 days, please apply to the nearest Turkish Airlines office or Baggage Tracing Center with your Property Irregularity Report, original ticket, original baggage receipt(s), excess baggage receipt (if any) and a valid identification document.

    Contact Information:
    Phone: +90 212 444 0 849
    Fax: +90 212 465 23 87
    Email: bat@thy.com

    Using that information from their website might be a starting point :)


  • Registered Users, Registered Users 2 Posts: 161 ✭✭free_man


    Hi Ichiro,
    Turkish Airlines lost my baggage on 19-Aug-2014.

    How did you get long in your case ?


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