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Norton 360 virus definition error

  • 20-10-2009 09:24PM
    #1
    Rainbow78
    Registered Users, Registered Users 2 Posts: 8 ✭


    Hello. I would appreciate any help with this. I recently purchased a Compaq laptop that came with a Norton trial pre-installed. I also purchased a Norton 360 version 3 disc, to install after the trial expired. In order to install the 360 on disc I had to uninstall the Norton trial, then the 360 installed. It appeared to work fine. However, I now have an error saying that ‘the virus and spyware definitions are out of date’. When I try and ‘fix’ them the live update just keeps running. Today, I downloaded the automatic live update and when I ran it, it said all updates were ok. I still have the error. I am just wondering is this a really serious error? I use the laptop for personal use, nothing major. Is there any way to fix it? I live in a non-broadband area.Thanks a mill


Comments

  • #2
    Redsunset
    Closed Accounts Posts: 2,693 ✭✭✭Redsunset


    i think the problem could be no broadband,updates taking forever to download.im no expert.just a suggestion


  • #3
    gtx2
    Registered Users, Registered Users 2 Posts: 3 ✭gtx2


    http://community.norton.com/norton/

    this place is quite good. if not their customer support should be able to sort this out for you. they've been very good for me in the past


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