Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

'My Bill' not tracking data usage on new iPhone contract.

  • 19-10-2009 8:30pm
    #1
    Oafley Jones
    Registered Users, Registered Users 2 Posts: 6,536 ✭✭✭


    My girlfriend got an iPhone on Saturday and bought My Bill to specifically keep track of her data usage. Of course everything - minutes, MMS, texts - is going down but data is still showing that no usage has occurred, although at least 50mb have been downloaded so far. Does anyone have any ideas why this is? I'm slightly concerned having read horror stories in the past of people who just moved to the iPhone plan and finding later that their data usage had been charged at their old contract rate.


Comments

  • #2
    vinnycoyne
    Registered Users, Registered Users 2 Posts: 1,176 ✭✭✭vinnycoyne


    Is the o2 site showing the correct remaining data balance? The app reads from the site.


  • #3
    acidburn51737
    Closed Accounts Posts: 258 ✭✭acidburn51737


    Maybe your girlfriend is using wifi?


  • #4
    TrueDub
    Moderators, Sports Moderators, Regional Abroad Moderators Posts: 2,671 Mod ✭✭✭✭TrueDub


    Oafley Jones wrote: »
    My girlfriend got an iPhone on Saturday and bought My Bill to specifically keep track of her data usage. Of course everything - minutes, MMS, texts - is going down but data is still showing that no usage has occurred, although at least 50mb have been downloaded so far. Does anyone have any ideas why this is? I'm slightly concerned having read horror stories in the past of people who just moved to the iPhone plan and finding later that their data usage had been charged at their old contract rate.

    Ring O2 and make absolutely sure she's on the iphone plan and the 1gig data is included. When I got mine the data portion wasn't activated and I had to contact them to get it done.


  • #5
    Oafley Jones
    Registered Users, Registered Users 2 Posts: 6,536 ✭✭✭Oafley Jones


    TrueDub wrote: »
    Ring O2 and make absolutely sure she's on the iphone plan and the 1gig data is included. When I got mine the data portion wasn't activated and I had to contact them to get it done.

    Website wasn't tracking usage either, so she phoned to confirm that the data was activated. They told her that it had been and ten minutes after the conversation ended the data counter started recording use. Coincidence? Thanks all.


  • #6
    vinnycoyne
    Registered Users, Registered Users 2 Posts: 1,176 ✭✭✭vinnycoyne


    Cool, happy it's sorted. :)


  • Advertisement
Advertisement