Sending iPhone email

scottyboy1973

Hi there
I'm having bother sending email from the iPhone. I suspect it's all to do with the SMTP I'm using. Should it be the SMTP of the email host I'm using or some special O2 SMTP?

A friend of mine called O2 the other day and they said that you have to use one SMTP when you are on the O2 network and a differrent one when you are on WiFi?? And the best bit - the only way to switch between the two is to go into the settings and change it each time you go from O2 to WiFi and back again!!!!

That cant be right? Or is it?

Thanks - SM

NothingMan

scottyboy1973 wrote: »

Hi there
I'm having bother sending email from the iPhone. I suspect it's all to do with the SMTP I'm using. Should it be the SMTP of the email host I'm using or some special O2 SMTP?

A friend of mine called O2 the other day and they said that you have to use one SMTP when you are on the O2 network and a differrent one when you are on WiFi?? And the best bit - the only way to switch between the two is to go into the settings and change it each time you go from O2 to WiFi and back again!!!!

That cant be right? Or is it?

Thanks - SM

Don't listen to o2, they know nothing. Your SMTP is from your mail provider. Gmail's is smtp.gmail.com

So find out from whatever mail you use. Remember though, doesn't work for hotmail.

Tom Dunne

scottyboy1973 wrote: »

A friend of mine called O2 the other day and they said that you have to use one SMTP when you are on the O2 network and a differrent one when you are on WiFi??

...

That cant be right? Or is it?

Technically, it could be right, though not always. Some providers do not allow you to send mail via an external mail server. So a situation could arise where your e-mail could be with (say) Eircom, but you would have to use the O2 outgoing mail server. Obviously incoming would be with whoever your provider is.

The reason WiFi is different is because that does not use the O2 network, hence why you may have to change your outgoing server.

NothingMan wrote: »

Don't listen to o2, they know nothing. Your SMTP is from your mail provider.

See above. It has nothing to do with the mail provider, it has to do with what the network you are on permits.

NothingMan

Tom Dunne wrote: »

See above. It has nothing to do with the mail provider, it has to do with what the network you are on permits.

As a person who has an iPhone on O2, you do not need to change your SMTP between wifi and your O2 data network. I didn't mean it is never the case, but it certainly is not with the iPhone on O2.

Tom Dunne

NothingMan wrote: »

As a person who has an iPhone on O2, you do not need to change your SMTP between wifi and your O2 data network. I didn't mean it is never the case, but it certainly is not with the iPhone on O2.

Apologies for being so pedantic. You are of course correct.

digitaldr

Personally I just use gmail's SMTP - see my post here

scottyboy1973

Thanks all

I've got a few mail accounts set up - a couple with blacknight here and one in the UK - and none of them work. I'll have another crack and report back

TTFN

scottyboy1973

hmm the old 'ask about a problem on boards and suddenly it will right itself' thing seems to be going on! All working fine now on 3G!!

Will try tests again at home and see if it works on wifi

S

jaybeeveedub

so my problem is related....

mail send just fine through smtp.o2.ie, but when I am on wifi (mail1.eircom.net) the eircom server rejects the recipient address....

once I leave the house the mail will then send via o2....

I can send mail via eircom from my macbook macbook air and imac, but not iphone....

eircom say its an 02 problem, o2 say its an apple problem, apple say its an eircom problem....


seems to be my problem....!!

any suggestions??

Stuxnet

if your gmail, these is the best setup, for instant push to iphone
http://www.google.com/support/mobile/bin/answer.py?answer=138740&topic=14252

jaybeeveedub

unfortunately I don't use gmail...

its a work email that uses my website as email server.... unfortunately it doesn't have assigned smtp....

whiterebel

jaybeeveedub wrote: »

so my problem is related....

mail send just fine through smtp.o2.ie, but when I am on wifi (mail1.eircom.net) the eircom server rejects the recipient address....

once I leave the house the mail will then send via o2....

I can send mail via eircom from my macbook macbook air and imac, but not iphone....

eircom say its an 02 problem, o2 say its an apple problem, apple say its an eircom problem....


seems to be my problem....!!

any suggestions??

Nearly all ISPs will only allow you to send outgoing mail on their own servers.
To send mail when in reach of your own WiFi, you must you the Eircom SMTP settings, which it sounds like your Macbook etc, are all set up for.
Your iPhone, though, is set up to use O2's smtp server, and going through the WiFi set up, Eircom will reject it. If you add the eircom smtp settings to your iPhone, it will try all available servers until it finds an acceptable one. To be honest, I'd say its easier just to leave it on O2's smtp server if you have a data plan, and don't send out 3/400 email a day.

BTW, this is done to try and stop spammers sending messages across different servers.

jaybeeveedub

whiterebel wrote: »

Nearly all ISPs will only allow you to send outgoing mail on their own servers.
To send mail when in reach of your own WiFi, you must you the Eircom SMTP settings, which it sounds like your Macbook etc, are all set up for.
Your iPhone, though, is set up to use O2's smtp server, and going through the WiFi set up, Eircom will reject it. If you add the eircom smtp settings to your iPhone, it will try all available servers until it finds an acceptable one. To be honest, I'd say its easier just to leave it on O2's smtp server if you have a data plan, and don't send out 3/400 email a day.

BTW, this is done to try and stop spammers sending messages across different servers.

cheers whiterebel....

the problem is that when connected to wifi the iphone doesn't try smtp.o2.ie, I have mail1.eircom.net setup as the secondary sending server, as you say iphone cycles through these until it is successful at sending the mail, however eircom is rejecting the message as "unknown recipients"... eircom/o2/apple can't explain it... they reckon it should be no different to sending from a laptop or desktop...

internet access is working perfectly, its only a major headache as I use the iphone in the kitchen to stream radio through my b&w zeppelin... then if I want to send an email without dragging my ass out to the office I have to switch off wifi so it will use the o2 mail sever, then switch it back on to get newstalk back!!

J

whiterebel

jaybeeveedub wrote: »

cheers whiterebel....

the problem is that when connected to wifi the iphone doesn't try smtp.o2.ie, I have mail1.eircom.net setup as the secondary sending server, as you say iphone cycles through these until it is successful at sending the mail, however eircom is rejecting the message as "unknown recipients"... eircom/o2/apple can't explain it... they reckon it should be no different to sending from a laptop or desktop...

internet access is working perfectly, its only a major headache as I use the iphone in the kitchen to stream radio through my b&w zeppelin... then if I want to send an email without dragging my ass out to the office I have to switch off wifi so it will use the o2 mail sever, then switch it back on to get newstalk back!!

J

Sorry Jay, I got the wrong end of the stick there.....

Just a thought, I know there was something wrong with one of my machines recently, can't remember if macbook or iPhone, but I do remember looking at the smtp settings and seeing that the ports or the authentication mode was incorrect. You're probably been through this with Apple, but just in case.

digitaldr

Just use a gmail smtp - see my post earlier in this thread. You can set it up so that mail appears to be coming from your ordinary account. Have been doing this for years on my iPhone(s) with no problems.