Eircom connection

clint_eastman

Hi,
Sorry if this has been asked before but I can't find an answer through searching.

What is the normal process for getting an eircom connection to a new build?

I think it's as follows but need some confirmation/correction.

• Builder installs ducts leaving a draw wire per the eircom spec from the closest eircom pole into the building.
• Electrician wires the house for points and installs cable in duct.
• Eircom come and install/hook it up once I apply for a specific product i.e. phone line.

Also, there is no eircom pole along my roadside, but there is across the road....so i take it that a new pole would need to be erected outside my site by eircom?

Thanks for any advice.

Poor Uncle Tom

clint_eastman wrote: »

Hi,
Sorry if this has been asked before but I can't find an answer through searching.

What is the normal process for getting an eircom connection to a new build?


I think it's as follows but need some confirmation/correction.

• Builder installs ducts leaving a draw wire per the eircom spec from the closest eircom pole into the building.
• Electrician wires the house for points and installs cable in duct.
• Eircom come and install/hook it up once I apply for a specific product i.e. phone line.

That sums it up for me as well.

clint_eastman wrote: »

Also, there is no eircom pole along my roadside, but there is across the road....so i take it that a new pole would need to be erected outside my site by eircom?


Thanks for any advice.

Either that or you will need a road opening licence. You need to speak to an Eircom technician.

clint_eastman

Thanks, finally got through to a competent tech in eircom after saying the word "agent" 20 times to the automated system.

Basically I need to bring my duct/wire to my near roadside. Then once i've applied for a phone line, their engineer will visit and assess whether a road crossing to the closest pole is necessary or a new pole should be erected by eircom on my side of the road. I just need to allow enough cable for the potential of a road crossing.

davidmpm

Hi, What did you do in the end? did you have to cross the road to the pole on the far side and how did you go about getting the road opening licence? I have the same problem ie the pole is the far side of the road. Is there a cost involved to get a road opening licence?

Thanks

clint_eastman

davidmpm wrote: »

Hi, What did you do in the end? did you have to cross the road to the pole on the far side and how did you go about getting the road opening licence? I have the same problem ie the pole is the far side of the road. Is there a cost involved to get a road opening licence?

Thanks

I actually haven't completed this yet, i've just left a draw wire duct to the roadside from the house.

skacepug

Hi Just wondering if you ever got a cost for the road crossing or do Eircom have to bring the cable across? i'm in the same predicament

housetypeb

Why bother with Eircom at all?
I'm in the process of dropping Eircom in favour of a voip phone-voice over internet protocol-as I was fed up paying line charges.
It works over your internet connection and possibly your provider will already offer this option-and if it doesn't there are voip companys in Ireland and abroad that provide this service with cheaper calling rates than Eircom, all you need is an internet connection,and no line charges.
Some allow you to port your Eircom phone number to the new provider.

Do some research in the VOIP forum here on boards,which is where I learned a lot,it could save you some money.

skacepug

housetypeb wrote: »

all you need is an internet connection.

I'm just looking for Broadband, I won't even put in a phone if I can.

My main question about Eircom is. Are they obliaged to bring the phone to the bounds of my property?
I have ran a duct to the entrance but the eircom line is across the road and they say they can't put up a pole (high tension wires overhead), fine.... but I was talking to the sub contractor that eircom got to put a box in across the road for me and he ask "why didn't you get eircom to go across the road this is what we usually do".

Quazzie

I got Eircom in. Firstly they tried to fob me off by offering me a Vodafone dongle because I told them I only wanted it for broadband. They said they couldn't get a line to the house. This was despite me already talking to the surveyor they sent out, who told me he had a good line.

Then they decided that two poles would be required to cross the road. They erected two poles, one across from the other, on a road with nearly no other poles. It looked terrible, and when the guy came to connect them up he wasn't at all happy, so they took them down and eventually buried under the road.

To answer the question, you need to get a ducting to boundary of your property and its Eircoms job to get their wire to that ducting.

skacepug

Thanks Quazzie,

I can only look forward to the fun YOU must have had!

davidmpm

skacepug wrote: »

Hi Just wondering if you ever got a cost for the road crossing or do Eircom have to bring the cable across? i'm in the same predicament

I called the Council and I think the cost was in the region of €250 at least, and there could be further charges depending on how much work was needed to be carried out. You would have to apply for a road opening licence first which would take a few weeks also.
My ducting was at the boundary wall (just outside it) so iin the end I went parallel to the road across my neighbours field to the pole at the corner of their property which was on the same side of the road as my house. Needed a mini digger for the job and luckily enough I have good neighbours that alloed me dig their field and connect to their pole and use their mini digger!
So I had to extend the ducting by anout 80 or 90 feet and had to make sure a rope was connected to the original ducting and fed through the new one. The guy in Eircom insisted this be done before he come out, then all he has to do is attached the wire to the rope and pull it through.

Worked fine , although I discovered the builders had not connected the ducting to the house, it was just left burried in the ground so had to dig up at the side of the house and connect.
But now I have Phone and Broadband - went for the €42 bundle

Quazzie

davidmpm wrote: »

You would have to apply for a road opening licence first which would take a few weeks also.

They can tunnel under the road with no need to open it. Tats what they did with mine. They've been doing it for at least two years as my brother in law got the same thing done two years ago.

muffler

Quazzie wrote: »

They can tunnel under the road with no need to open it. Tats what they did with mine. They've been doing it for at least two years as my brother in law got the same thing done two years ago.

Yeah, that's par for the course these days.........even in Donegal :eek:

woodoo

muffler wrote: »

Yeah, that's par for the course these days.........even in Donegal :eek:

How is that done? Would they not have to bore down and then across under the road and then back up again? Any idea how much that costs?

rayfitzharris

woodoo wrote: »

How is that done? Would they not have to bore down and then across under the road and then back up again? Any idea how much that costs?

They wouldn't do that for me, I had the same problem ; with a pole across the road and high tension esb lines on my side.
I ran the duct to road across from the pole. But they said it was not their responsibility to bring the line across the road. I would have to pay for a road opening permit and all works needed to cross the road.

Does anyone know what they are obliged to do in this situation?
It's moot for me now, as I went with a wireless provider for broadband in the end, but it may help others out.
Sounds like they cross the road for some people but not others. Madness.

snowstreams

Does anyone have any experience of how long it takes eircom to actually get a contractor to install the eircom box.
Im waiting coming up on 2 months now since I applied for an eircom connection to a new build.
Next step is that the contractor will install the eircom box, then eircom will connect my ducting to this box.
But I still haven't heard from this contractor!