Windows decteced a hard disk problem

godtabh · 10-10-2009 9:26am #1

Got this warning message

Its on a Dell Precession M65?

Any ideas?

Ghost Train · 10-10-2009 9:32am

I'd take the advice and back up any important data to a different drive, wouldn't use windows backup, just a straight copy. Then either run some tests on the drive or get a new drive.

godtabh · 10-10-2009 9:34am

There is nothing I need to back on it

The laptop was recently sent for repair and seems to be all ballesed up

encryptix · 10-10-2009 9:39am

ive no idea if the error is real but its always a good idea to backup important files anyway!

and i would download these tools here to check the drive.

Data Lifeguard Diagnostic for Windows:
http://support.wdc.com/product/download.asp?groupid=703&sid=3&lang=en

a smart test could show if there are any problems.

(is it a 320 gb drive?)

http://www.wdc.com/en/products/products.asp?driveid=482

godtabh · 10-10-2009 9:40am

Yeah its a 320gb hard drive

Will back check that link out

Ghost Train · 10-10-2009 9:53am

looks like win 7. if you go to performance monitor, you can run systems diagnostics, then look at the report when finished, that will check the s.m.a.r.t status as well, which is probably what gave you the error, as its the only thing that indicates a possible future disk failure

encryptix · 10-10-2009 9:55am

Ghost Train wrote: »

looks like win 7. if you go to performance monitor, you can run systems diagnostics, then look at the report when finished, that will check the s.m.a.r.t status as well, which is probably what gave you the error, as its the only thing that indicates a possible future disk failure

if it was win 7, would the show desktop rectangle thingy not be beside the clock?

re my post earlier, i would run a smart status, and quick test

godtabh · 10-10-2009 10:13am

Failed the quick test and extended test

and its Vista Business

encryptix · 10-10-2009 10:18am

since it failed the tests then the drive could be bad...

if it is then you will need a new drive but i wouldnt pay for one stright away as it could be under warranty (see attached picture)

godtabh · 10-10-2009 10:29am

Laptop is less than 3 years old so should be within warranty

Laptop had issues and sent it back to dell. Was working fine before then.

Real pissed off with Dell!

Windows decteced a hard disk problem

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