Connected to router but not to the internet!

padolicious

I have an emachines laptop running vista and i am connected to my router with full strength. Although i am connected to the router my laptop tells me i am not connected to the internet. It is nothing to do with the eircom netopia router as my desktop and iphone are using the internet as normal. Has anyone any ideas?

RangeR

padolicious wrote: »

I have an emachines laptop running vista and i am connected to my router with full strength. Although i am connected to the router my laptop tells me i am not connected to the internet. It is nothing to do with the eircom netopia router as my desktop and iphone are using the internet as normal. Has anyone any ideas?

Let's start with the bog standard stuff.

Assume you are connecting view WIFI?
Assume you are using DHCP and not assigned static IP Address?
In a Command Prompt Windows [Start -> Run -> cmd -> OK] type "ipconfig /all" without the quotes and press enter.
Whet is your IP Address?
Are there values for your gateway and DNS entries?

padolicious

IP is 192.254.28.71
default gateway is blank
dns servers fec0:0:0:ffff::3%1

RangeR

padolicious wrote: »

IP is 192.254.**.**
default gateway is blank
dns servers fec0:0:0:ffff::3%1

Don't be afraid to show the full internal ip address. There is no security breech there.

You're IP setup on the device is all wrong. If it's a bog standard eircom router with no major configuration changes, your ip address should be something like 192.168.1.x or 192.168.0.x and for the gateway, the x will be a 1 or 254.

I don't have much time at the moment but that is something to look at. Maybe someone else can chime in.

cpu-dude

padolicious wrote: »

IP is 192.254.28.71
default gateway is blank
dns servers fec0:0:0:ffff::3%1

Your connection is currently limited (happens when the PC doesn't detect an IP address from the router because of an incorrect wireless password, poor wireless signal or a corrupt wireless profile). First things first, restart your computer fully please.

padolicious

I have restarted the laptop several times already. I have also entered the correct password many times and i have full signal strength

cpu-dude

padolicious wrote: »

I have restarted the laptop several times already. I have also entered the correct password many times and i have full signal strength

Does it say Successfully Connected when you connect to the wireless network?

padolicious

Yes but when i try to browse use the internet it says im not connected.

cpu-dude

padolicious wrote: »

Yes but when i try to browse use the internet it says im not connected.

Can you try visit this page? http://192.168.1.254/

padolicious

I have tried and i cant

Mac daddy

do a start/run type cmd then type ipconfig /all
and post the contents

should look like the below don't worry about your IP it's only the internal Ip not the external IP assigned to your router by your ISP.

DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, October 07, 2009 10:02:39 PM
Lease Expires . . . . . . . . . . : Friday, October 05, 2018 10:02:38 PM
Default Gateway . . . . . . . . . :192.168.1.100
DHCP Server . . . . . . . . . . . : 192.168.1.100
DNS Servers . . . . . . . . . . . : 192.168.1.100
192.168.1.100
NetBIOS over Tcpip. . . . . . . . : Enabled



Also right click the network connection bottom right hand corner hit open network and sharing center

Underneath your network name it will say either home / public / work
what is this set to at the moment?

Is it saying unidentified?
If its public change it to home network

mehmeh12

padolicious wrote: »

IP is 192.254.28.71
default gateway is blank
dns servers fec0:0:0:ffff::3%1

Your dns spells 'fec off'-could someone have hacked in perhaps?

jay-me

If your phone and desktop are working you are most likely using dhcp on your router. I am guessing the laptop isn't using dhcp! Change it to use dhcp and you should be good to go!

padolicious

How do i change it to use DHCP?

Bucklesman

Just a thought: If your router is the same as mine, it might be connected to the phone line via a splitter filter (not sure of the technical term). This has an input port for your phone line and two outputs: one for your internet DSL going to the router, and another to allow a landline to be plugged in.

Basically, if you have the internet wire in the phone port, you'll get very slow internet speeds or no internet at all. It's the kind of thing you miss easily if you have a phone connected as well, as I learned after two hours of this craic yesterday.

padolicious

The laptop is using dhcp but its still telling me i have a limited or no ineternet connection