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Eircom Ltd/Eircom Business Systems

  • 29-09-2009 10:42am
    #1
    [Deleted User]
    Posts: 0 ✭


    I've just about had enough.

    I can understand glitches, ghosts in the machine, delays and the like.

    I cannot accept repeated problems like failing to turn up at all on the day a move to a new office was scheduled, providing only one line in that new premises as if we were a residence, disconnecting the fax, leaving us without broadband, costing our business a lot of money, then disconnecting us altogether for not paying a bill despite our correspondence pointing out that our losses dwarfed theirs, claiming that the person dealing with us no longer worked with them and, notwithstanding letter after letter they had not received one "logged" complaint from us! Oh and of course saying it was not them but Eircom Business Systems, or vice versa, even though the notepaper of the EBS contains details of the registered address of...Eircom Limited... Had the shut the business down for days...and they've just come back again threatening to disconnect us!


Comments

  • #2
    rob808
    Registered Users, Registered Users 2 Posts: 2,328 ✭✭✭rob808


    Conor74 wrote: »
    I've just about had enough.

    I can understand glitches, ghosts in the machine, delays and the like.

    I cannot accept repeated problems like failing to turn up at all on the day a move to a new office was scheduled, providing only one line in that new premises as if we were a residence, disconnecting the fax, leaving us without broadband, costing our business a lot of money, then disconnecting us altogether for not paying a bill despite our correspondence pointing out that our losses dwarfed theirs, claiming that the person dealing with us no longer worked with them and, notwithstanding letter after letter they had not received one "logged" complaint from us! Oh and of course saying it was not them but Eircom Business Systems, or vice versa, even though the notepaper of the EBS contains details of the registered address of...Eircom Limited... Had the shut the business down for days...and they've just come back again threatening to disconnect us!
    Eircom are crap funny thing is there allow stay in business even doh they own 3 billion just because they own the network there allow stay in business what a country ireland were so far behind other country it a joke to think it will ever get better,maybe make a conplaint to comreg see what happen sorry if dont help.


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