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eircom business broadband? any better than home broadband?

  • 22-09-2009 10:30pm
    #1
    Honda08
    Closed Accounts Posts: 497 ✭✭


    does anyone know, if eircom business broadband packages are any different than home ones?

    ie better level of service? less contention?

    i rang eircom support and sales, and got conflicting info from both sides.

    anyone here with eircom business broadband?
    cheers


Comments

  • #2
    douglasman
    Registered Users, Registered Users 2 Posts: 241 ✭✭douglasman


    Honda08 wrote: »
    does anyone know, if eircom business broadband packages are any different than home ones?

    ie better level of service? less contention?

    i rang eircom support and sales, and got conflicting info from both sides.

    anyone here with eircom business broadband?
    cheers

    Hi, I recently upgraded from Eircom Home professional 7.6Mb ADSL package, which has very high interleaving, so high pings, to Eircom Business Plus 12Mb ADSL2+ package. The business package has lower interleaving, so pings are much better. There is less contention 12:1, service is the same though if you are a residential customer like me.


  • #3
    Honda08
    Closed Accounts Posts: 497 ✭✭Honda08


    douglasman wrote: »
    Hi, I recently upgraded from Eircom Home professional 7.6Mb ADSL package, which has very high interleaving, so high pings, to Eircom Business Plus 12Mb ADSL2+ package. The business package has lower interleaving, so pings are much better. There is less contention 12:1, service is the same though if you are a residential customer like me.

    do you not get the benefit of the 12:1 contention?

    did you notice it any faster during peak times?


  • #4
    douglasman
    Registered Users, Registered Users 2 Posts: 241 ✭✭douglasman


    Honda08 wrote: »
    do you not get the benefit of the 12:1 contention?

    did you notice it any faster during peak times?

    You do get 12:1 contention, but this means nothing if the overall ISP's network is busy at peak times, then it makes no difference whatsoever whether you are on 48:1 24:1 or 12:1 contention, if the eircom.net internal network is congested, everyone suffers.

    With regards to change of package, I can download files faster obviously, but web surfing is largely very similar, marginally faster maybe, but thats all.


  • #5
    davork
    Registered Users, Registered Users 2 Posts: 197 ✭✭davork


    Honda08 wrote: »
    does anyone know, if eircom business broadband packages are any different than home ones?

    ie better level of service? less contention?

    i rang eircom support and sales, and got conflicting info from both sides.

    anyone here with eircom business broadband?
    cheers

    I have an eircom business broadband 12MB/1MB package on a residential phone line
    - Speed is pretty much as advertised
    - Business Broadband Support exists during Eircom's concept of business hours (9am to 6pm).
    - Alas if you are on a residential phone line the home broadband support people have to put you through to the business broadband support people as they have *NO* access to your line

    er that's it - if you've any questions, ask away and I'll try to answer. Providing eircom don't do another upgrade on the swords exchanges tonight and mess up connections again... Grrrr

    As for hardware, I took the 'free' netopia, er, modem and replaced it with a juniper SSG20 e/w ADSL 2+ card... pricey but works fine. I found the netopia would go to sleep now and again - poor thing probably was tired!

    Of course, if you buy through an eircom dealer vs eircom, you might be able to wangle a cheaper price or a box of chocolates or something...

    Finally if your employer has the eircom homeworker scheme enabled, they might be able to help out on your broadband bills...


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