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Windscreen repair / replace what way to go about it

  • 20-09-2009 7:03pm
    #1
    Outkast_IRE
    Registered Users, Registered Users 2 Posts: 7,516 ✭✭✭


    Ok just went outside my house and spotted a big chip in my front windscreen with small lines radiating out around it , its around 2 euro coin size .
    I am with quinn and have windscreen cover
    Rang the number in the policy book its 24/7 was told will get a call back in the next few hours , still no sign .
    Might have a few hours free tomorrow afternoon so if i dont hear back can i just call into autoglass ? they are literally 5 mins away from me or do i need the go ahead from insurance first?


Comments

  • #2
    Jet Black
    Registered Users, Registered Users 2 Posts: 3,845 ✭✭✭Jet Black


    No personal experience but according to their website they look after the claim for you. A Repair is usually free and wont affect your no claims.


  • #3
    JHMEG
    Closed Accounts Posts: 7,686 ✭✭✭JHMEG


    The Quinn part is fine. However the Autoglass part was definitely a very weak link, in my experience. Between getting "well no-one told me" and stuff like "it's 5 o'clock.. the lads are on their way home" etc etc. I ended up telling them it was 2 days since I reported it to QD, and would get it fixed locally and send them the bill.


  • #4
    Absurdum
    Closed Accounts Posts: 4,445 ✭✭✭Absurdum


    Outkast_IRE wrote: »
    Ok just went outside my house and spotted a big chip in my front windscreen with small lines radiating out around it , its around 2 euro coin size .
    I am with quinn and have windscreen cover
    Rang the number in the policy book its 24/7 was told will get a call back in the next few hours , still no sign .
    Might have a few hours free tomorrow afternoon so if i dont hear back can i just call into autoglass ? they are literally 5 mins away from me or do i need the go ahead from insurance first?


    You'll get a call from the repair people that QD choose to arrange repair or replacement, probably in the morning.


  • #5
    Outkast_IRE
    Registered Users, Registered Users 2 Posts: 7,516 ✭✭✭Outkast_IRE


    but the number in the quinn policy book doesnt even put you through to quinn its like allied windscreen or somethin like that ... and gave them home number cause they said i would have a call back soon , wont be anywhere near the landline till tomorrow evening i might just call into autoglass on the way home tommorow they are literally around the corner from me .


  • #6
    Vain
    Registered Users, Registered Users 2 Posts: 2,689 ✭✭✭Vain


    When I got a new windscreen I was with Quinn as well and it was the next day they rang me back about it.


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