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O2 mobile broadband

  • 17-09-2009 7:03pm
    #1
    polly787
    Closed Accounts Posts: 3 ✭


    hey, just wondering if someone could help me?
    I recently signed up for the student deal with O2 broadband. It's working fine and for €9.99 a month I thought I was getting a really good deal, but I recently got my bill for my first month and they're charging me €25.84. I'm fairly sure that I didn't exceed my download limit so I can't understand where the extra charges are coming from. Can anyone help?


Comments

  • #2
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    Without seeing your bill it's hard to tell. It sounds like you've maybe gone over your limit though? Quickest option is a call to 1909 with the number attached to your broadband account and they'll answer for you. They'll have access to your bill on their screen.


  • #3
    Skud
    Registered Users, Registered Users 2 Posts: 1,821 ✭✭✭Skud


    some companies charge for 2 months the first time. Is it 9.99 after tax? Did you exceed your download limit?


  • #4
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Only O2 can answer questions about your bill.


  • #5
    Tomk1
    Registered Users, Registered Users 2 Posts: 776 ✭✭✭Tomk1


    You can log in to your account and check usage, also for pay as you go, see how much you have used *113#

    And just to show how much of a rip off O2 is once over the usage limit costs its 20,000/GB


  • #6
    polly787
    Closed Accounts Posts: 3 ✭polly787


    Rang O2 an got everything sorted out, cheers for the help


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