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Dell Ireland

  • 08-09-2009 5:28pm
    #1
    Ricky91t
    Closed Accounts Posts: 6,281 ✭✭✭


    Hello all,
    I've recently ordered a dell studio 15 and it's now been dispatched I'm just wondering where do the majority of dell orders come from?I know they used to build machines in Limerick but I though that was more the paperwork side of things now?

    I'm asking cause I'd like to have a rough idea of when the machine will be here...Thanks all :)


Comments

  • #2
    Flaccus
    Registered Users, Registered Users 2 Posts: 3,971 ✭✭✭Flaccus


    They are either assembled in the plant in Poland or they come directly from the manufacturer (Far East, where incidentally 90% of the worlds laptops are made). Depends on model. You should have a customer no. and order no. (that was emailed to you) that will allow you to track it. Typically you get it 3 to 5 days after it ships. It's usually Interlink who deliver or whatever they are called now.


  • #3
    Sephiroth_dude
    Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 81,083 Mod ✭✭✭✭Sephiroth_dude


    Flaccus wrote: »
    They are either assembled in the plant in Poland or they come directly from the manufacturer (Far East, where incidentally 90% of the worlds laptops are made). Depends on model. You should have a customer no. and order no. (that was emailed to you) that will allow you to track it. Typically you get it 3 to 5 days after it ships. It's usually Interlink who deliver or whatever they are called now.

    DPD is what I believe there called now :).


  • #4
    Ricky91t
    Closed Accounts Posts: 6,281 ✭✭✭Ricky91t


    Cheers both,Yep it is DPD,My order status just says
    Dell Order Status wrote:
    Status of delivery: Your order is currently with the carrier and a detailed status on your delivery should be available shortly.


  • #5
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    Ricky91t wrote: »
    Cheers both,Yep it is DPD,My order status just says

    My order status stayed like that for 2 weeks when i ordered from dell in July. And my order was only coming from Limerick. The status isn't terribly accurate me thinks. Even after ringing Dell they said they had no updates for me...and it turns out, after speaking to a contact in DPD, DPD only received the pc two days before delivering it to me, despite Dell claiming to have given it to them a week and a half before. Now perhaps something got messed up with my order, but it seems very odd.


  • #6
    Flaccus
    Registered Users, Registered Users 2 Posts: 3,971 ✭✭✭Flaccus


    Ah yeah....once the carrier has it, it's unlikely you won't see any more updates...was the same when they were assembled in Ireland. You would have to ring the carriers local depot, tell them you have a dell system due out and they'd check the warehouse for it. All a bit crap. No proper tracking once it's shipped. What happened the poster above is the exception though. I reckon you should have it in 2 days or so, once the carrier has it.


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  • #7
    Ricky91t
    Closed Accounts Posts: 6,281 ✭✭✭Ricky91t


    Alanstrainor wrote: »
    My order status stayed like that for 2 weeks when i ordered from dell in July. And my order was only coming from Limerick. The status isn't terribly accurate me thinks. Even after ringing Dell they said they had no updates for me...and it turns out, after speaking to a contact in DPD, DPD only received the pc two days before delivering it to me, despite Dell claiming to have given it to them a week and a half before. Now perhaps something got messed up with my order, but it seems very odd.

    Was it just through this contact that you found out when DPD got it or did you use your Dell order number or something?


  • #8
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    Ricky91t wrote: »
    Was it just through this contact that you found out when DPD got it or did you use your Dell order number or something?

    I got a DPD tracking number after a week and a half or there abouts. Once i had that i was able to find out through my contact that they had only received it the day before, it had been sitting in a Dell warehouse all that time for some reason.


  • #9
    Ricky91t
    Closed Accounts Posts: 6,281 ✭✭✭Ricky91t


    Alanstrainor wrote: »
    I got a DPD tracking number after a week and a half or there abouts. Once i had that i was able to find out through my contact that they had only received it the day before, it had been sitting in a Dell warehouse all that time for some reason.

    I just hope you had a bad experience :pac:

    I'll give them a call tomorrow if no tracking number is up :)


  • #10
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    Ricky91t wrote: »
    I just hope you had a bad experience :pac:

    I'll give them a call tomorrow if no tracking number is up :)

    I'd say it was tbh, i haven't heard of that happening to anyone else. Well best of luck! Nothing worse than waiting for new gear to arrive.


  • #11
    Ricky91t
    Closed Accounts Posts: 6,281 ✭✭✭Ricky91t


    Rung today as my tacking was still showing up as : "Status of delivery: Your order is currently with the carrier and a detailed status on your delivery should be available shortly." and due to a bad line and the women talking very quickly i know it's somewhere in the world and is in transit :)


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  • #12
    Ricky91t
    Closed Accounts Posts: 6,281 ✭✭✭Ricky91t


    Still waiting :eek:

    Tomorrow Afternoon,It'll be shipping for 5 working days


  • #13
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    Ricky91t wrote: »
    Still waiting :eek:

    Tomorrow Afternoon,It'll be shipping for 5 working days

    Damn...have you had any contact with DPD? Tracking numbers etc?


  • #14
    Ricky91t
    Closed Accounts Posts: 6,281 ✭✭✭Ricky91t


    Alanstrainor wrote: »
    Damn...have you had any contact with DPD? Tracking numbers etc?

    Nope,It says on the dell site i won't get a tracking number,And i'll get rung by DPD 24-48 hours after it arrives in their hub to arrange delivery :(


    Typical that the day of the EDD all my family will be out and i'll be registering in UCC in cork :pac:


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