Tiffany's Chain

Fancy That

Hi all,

For my 30th i decided to treat myself to a new tiffanys chain which my friend picked up for me in Boston. The second night i wore it the spring in the clasp broke through . A while later I was passing through Heathrow and dropped it into Tiffanys. I recieved it last week (2months later) and same thing again clasp broke.:mad: Its pretty clear that they just repaired the old clasp which i think was unfair. Given that the chain was only 1 month old surely a new clasp should have been fitted.

Now i am left with a broken chain. So what i am asking you guys is if you have ever dealt with Tiffany's via mail and if so is it safe to do so. This chain cost me a few bobs and i really love it. I dont wan to risk posting it. Maybe i would be better taking it to local jewellers but then its gonna be some random clasp they fit.

Any ideas....???

Pythia

Pop into Tiffany's in Dublin, explain the situation and see what they say.

Fancy That

Oh i Didn't realise there was a Tiffany's inDublin...where are they based??

LadyE

They are in Brown Thomas

Fancy That

But thats just Brown Thomas selling tiffanys stuff right?? Its not a Tiffanys shop ?? Doubt Brown Thomas will fix it for me....

Thanks though...:)

Pythia

Fancy That wrote: »

But thats just Brown Thomas selling tiffanys stuff right?? Its not a Tiffanys shop ?? Doubt Brown Thomas will fix it for me....

Thanks though...:)

No, it's a proper Tiffany's in BTs. I got a charm bracelet repaired there which I bought in the US.

shoeaholic

Does anyone know if Tiffany clean your jewlery in Dublin? I have a necklace that I bought in Dublin and one bought in America and both have lost their shineyness! Just wondering if I drop them in will they clean them on the spot or do they send them off and if there is a charge?

Oh btw...I do have one of the cleaning clothes for sterling silver but it doesn't really make much of a difference!

bnagrrl

Tiffany in BT cleaned the diamond in my engagement ring for me for free and it only took about 5 mins.
The sales rep told me to get the platinum polished it would take 3 working days as it has to be sent off to a jeweller and would cost €40.

Aoibhe1980

Does anyone know if I can exchange Tiffany's bought in London in the Brown Thomas Store without a receipt?

Thanks in advance!

lainey316

Re: cleaning - Tiffany in BT can do a quick polish on the spot for free, or will send off a chain for cleaning for €25, takes about a week. I never actually dropped in my stuff so no idea how good it is.

Aoibhe on returns, I'd be very surprised if they took it without a receipt since there is so much fake stuff available online.

Pythia

Aoibhe1980 wrote: »

Does anyone know if I can exchange Tiffany's bought in London in the Brown Thomas Store without a receipt?

Thanks in advance!

Just ring them. Why not be vague about it. I got present, not sure where from, can I exchange, I have all the packaging, etc.

Aoibhe1980

Thanks, I can probably get the receipt if it doesn't work, just wanted to be a bit more subtle about returning.

jtown

Is there Tiffany's in BT Cork?

dee_mc

jtown wrote: »

Is there Tiffany's in BT Cork?

No, only in BT Grafton St (only store in Ireland)

jtown

dee_mc wrote: »

No, only in BT Grafton St (only store in Ireland)

Thanks - will have to order online so.