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WD Passport - Very slow transfer

  • 29-08-2009 8:24am
    #1
    Peter B
    Registered Users, Registered Users 2 Posts: 1,086 ✭✭✭


    I have recently purchased a WD Passport 500 Gig external hard drive.

    I am using the WD software to do a backup. It is the first backup so I expect it to take quite a while. I left it on all night but its only transferred 2.6 Gig. I have 160 Gig to be backed up. Is this going to take days?

    Anyone encountered this problem before and any possible solutions?

    BTW I am connected by USB 2.0


Comments

  • #2
    RoadKillTs
    Closed Accounts Posts: 1,710 ✭✭✭RoadKillTs


    Did you try using it on another USB port?


  • #3
    Peter B
    Registered Users, Registered Users 2 Posts: 1,086 ✭✭✭Peter B


    RoadKillTs wrote: »
    Did you try using it on another USB port?

    Tried other USB port. No luck. It would be quicker backing up to the internet at this rate:(


  • #4
    skuby1968
    Registered Users, Registered Users 2 Posts: 5 ✭skuby1968


    have you formated it to NTFS before you started? If you are using the wd software to back up I doubt if you have formatted it. Mabe its stuck on a large file that FAT32 cannot handle
    Format it using NTFS and use windows backup to it. Are you using VIsta or XP?


  • #5
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    Disconnect all USB devices baring the mouse and keyboard, restart the computer and see if transfer speeds increase. If not, try another port again perferably at the back of the computer?

    Perhaps check to ensure you are up to date with your USB drivers as well, or check the Device Manager for mentions of USB 2.0 or USB Enhanced Host Controller to verify you do have USB 2 ports.


  • #6
    Redisle
    Registered Users, Registered Users 2 Posts: 1,849 ✭✭✭Redisle


    Id suggest trying the drive on another pc too and see what kind of transfer speeds you get. It's unlikely, but I have seen transfer speeds slowing down dramatically when the hard drive (in your computer or the WD) is on the way out.
    Is the computer okay in general? not been running slow recently?
    What kind of computer is it and how old?


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