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McAfee - would I ever go back to them...

  • 27-08-2009 03:40PM
    #1
    Mr Web
    Registered Users, Registered Users 2 Posts: 31 ✭


    For maybe 4 or 5 years I had been a loyal customer to McAfee Anti-Virus & Security Centre software. I had initially bought a DELL (don't let me start on DELL - although at least they seem fair with replacement parts - I digress...) - and with this DELL, I continued a McAfee deal and kept this going for a few years - beyond this I changed P.C. to a self-build, got the quad-bug...

    However, I had noticed on the final year (actually ends in a week) of my McAfee subscription that they had double billed me for that year - and investigating more - I noticed they had also done this the previous year (Admittedly I could have noticed this a year early but let’s try get past this).

    I had contacted McAfee on possibly 15 occasions and I got absolutely nothing from them but lies and smugness... just a pure ignorant run-about, ended with claims (get this!) - that this was a DELL problem...

    So without dragging on too much further...

    I will not use McAfee in the near future, likely never - not even as a gift at this point. Aside from the approx 70-80E extra-expense from double-billing, I find even with a quad-core and 4gigs, their software is so CPU intensive, demanding huge resources and auto-pausing at the barest sign of an external program requirement for RAM or CPU.

    Soooooo.... could you please share your experiences of both paid for free AV software/companies - their software and customer service and make recommendations (AV, Firewall, etc...). Thanks for reading...

    edit: Real world experience and opinions would be great
    Tagged:


Comments

  • #2
    mehmeh12
    Closed Accounts Posts: 921 ✭✭✭mehmeh12


    Comodo and avast (both free) and back up all files to external hard drive. Easy no?


  • #3
    Mr Web
    Registered Users, Registered Users 2 Posts: 31 ✭Mr Web


    Looks like this didnt take off - maybe I'll be shouted at for duplicate content - Oh No!

    With regard to McAfee - I got a message the other night surfing, not verbatim of course but along the lines

    McAfee: "You have got a virus/trojan" "We can not remove it" "Sugest you try yourself" and of course (again) I'm ad-libbing, but essentially the message. Buyer beware!


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