Humax box problem help

ubeonek

I have a humax hd box and I have lost the red button also several stations inc,bbc news ,cnn, euro news. Can any one help me please.

paulski999

http://www.boards.ie/vbulletin/showthread.php?t=2055641313

Maybe of help.. Are you getting distortation of channels or "bad or no signal"?

paulski999

Also might look at http://freesatsupport.co.uk/signalproblems

Missing channels

I.Check the signal strength on the receivers OSG (If poor – continue)
II.Check the receiver is properly connected to the satellite dish (Downlead)
(Turn the receiver power OFF before checking the Downlead connections)

III.Check the satellite dish is not being obstructed (trees, scaffolding etc)
IV.Check the following satellite channels as this checks the function of the dish LNB: I.Channel 4 (Low Band - Horizontal)
II.ITV 2 (Low Band - Vertical)
III.BBC News (High Band - Horizontal)
IV.CNN International (High Band - Vertical)
V.If some of these channels are missing the satellite dish maybe faulty or require realignment (Engineer visit recommended)


So looks like your High Band channels are out out sorts, prob need to re-align your dish...

Martin_F

Are the channels missing from the EPG - or just blank when the EPG says CH NNN?

I'd try a full rescan 1st - in either freesat or non freesat mode to see if the missing channels can be got back.

Other options might be a 'reset to factory defaults' - followed by a rescan.

A mains power down is also worth a try.

It could be the dish alignment but loss of distinct groups of channels (high/low band h/v etc) could also be caused by a receiver or LNB fault.

If the box is a PVR - you might be able to compare reception on each input - i.e. if you record a channel you can see - can you then see a missing channel on the other input?

ubeonek

paulski999 wrote: »

http://www.boards.ie/vbulletin/showthread.php?t=2055641313

Maybe of help.. Are you getting distortation of channels or "bad or no signal"?

Bad or no signal

ubeonek

Martin_F wrote: »

Are the channels missing from the EPG - or just blank when the EPG says CH NNN?

I'd try a full rescan 1st - in either freesat or non freesat mode to see if the missing channels can be got back.

Other options might be a 'reset to factory defaults' - followed by a rescan.

A mains power down is also worth a try.

It could be the dish alignment but loss of distinct groups of channels (high/low band h/v etc) could also be caused by a receiver or LNB fault.

If the box is a PVR - you might be able to compare reception on each input - i.e. if you record a channel you can see - can you then see a missing channel on the other input?

If I do areset to factory defaults will I still get all the up dates ?

ubeonek

paulski999 wrote: »

http://www.boards.ie/vbulletin/showthread.php?t=2055641313

Maybe of help.. Are you getting distortation of channels or "bad or no signal"?

Bad or no signal

Martin_F

ubeonek wrote: »

If I do areset to factory defaults will I still get all the up dates ?

I presume you're talking about firmware updates... I'm not totally sure. I'd be surprised if a factory default reset would affect the current firmware - but I don't know.

Is it a dual or quad LNB ? Do you have any other sat receivers? You could try another LNB output and or sat receiver to verify dish alignment/function.

ubeonek

paulski999 wrote: »

Also might look at http://freesatsupport.co.uk/signalproblems

Missing channels

I.Check the signal strength on the receivers OSG (If poor – continue)
II.Check the receiver is properly connected to the satellite dish (Downlead)
(Turn the receiver power OFF before checking the Downlead connections)

III.Check the satellite dish is not being obstructed (trees, scaffolding etc)
IV.Check the following satellite channels as this checks the function of the dish LNB: I.Channel 4 (Low Band - Horizontal)
II.ITV 2 (Low Band - Vertical)
III.BBC News (High Band - Horizontal)
IV.CNN International (High Band - Vertical)
V.If some of these channels are missing the satellite dish maybe faulty or require realignment (Engineer visit recommended)


So looks like your High Band channels are out out sorts, prob need to re-align your dish...

All the channels are in the heigh 11000mhz and all the 12000mhz so should I realign the dish oddly my frind also lost channels . Thanks

RandomName2

Help :pac:

Just attempted to switch over to Freesat but Humax box complains about no new sofware being found, then asking me what my postal code is!?

Any suggestions?

Martin_F

If you bought the box new just now - it should already have the latest software. It will want a post code to set your UK region. You can put in any post code you like - just google for some places in NI or Britain. A London postcode is good if you want BBC / ITV London as default - an NI one if you want BBC NI / UTV. All the BBC regions can be watched regardless of the postcode you choose - and you can always change it later (although I think you have to do a full rescan)

John mac

RandomName2 wrote: »

Help :pac:

Just attempted to switch over to Freesat but Humax box complains about no new sofware being found, then asking me what my postal code is!?

Any suggestions?

w5 2pj

RandomName2

John mac wrote: »

w5 2pj

Is that a valid postcode?

I'm starting to feel that its complaint about the software is a red herring.

John mac

RandomName2 wrote: »

Is that a valid postcode?

I'm starting to feel that its complaint about the software is a red herring.

type 'post codes London' into google, you will find its the Mall

RandomName2

John mac wrote: »

type 'post codes London' into google, you will find its the Mall

Works a treat, thanks!

Now all I have to work out is how to put it onto the television [Sharp] from the Humax box... just for the sake of practicality...

Also must get rabbit ears for RTE :rolleyes: