Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Vodafone Mobile Broadband problem

  • 07-08-2009 6:59pm
    #1
    silvermoon
    Closed Accounts Posts: 46 ✭


    I think I probably have this in the wrong place. :confused:


    I got Vodafone mobile broadband yesterday
    and while it works perfectly on my son's laptop
    on mine (dell inspirion) I keep getting the following message :

    Mobile connection not possible

    - Set your current mobile device as the default device in the manage devices view
    - Ensure no other programmes are using your mobile device
    - delete device in Manage devices and internet connections and then reconnect.

    Support info

    RAS error Code 692.


    I'm completely baffled. Can anyone please help? :confused::confused::confused:

    Thanking you.


Comments

  • #2
    ironclaw
    Registered Users, Registered Users 2 Posts: 8,004 ✭✭✭ironclaw


    silvermoon wrote: »
    I think I probably have this in the wrong place. :confused:


    I got Vodafone mobile broadband yesterday
    and while it works perfectly on my son's laptop
    on mine (dell inspirion) I keep getting the following message :

    Mobile connection not possible

    - Set your current mobile device as the default device in the manage devices view
    - Ensure no other programmes are using your mobile device
    - delete device in Manage devices and internet connections and then reconnect.

    Support info

    RAS error Code 692.


    I'm completely baffled. Can anyone please help? :confused::confused::confused:

    Thanking you.

    Sounds like the software for it isn't installed. Did you go through the CD? It sounds like some of the internet devices onboard are in conflict.


  • #3
    woodsp
    Closed Accounts Posts: 12 ✭woodsp


    Hi

    Definitely seems to be a software issue on your laptop. If you email me (paul.woods@vodafone.com) and include your mobile number I'll get someone on my team to help you out immediately.

    Thanks for choosing our mobile broadband.

    Best regards,

    Paul Woods
    Total Communications, Vodafone


Advertisement