Banner on BBC3 and BBC4

timbrophy · 30-07-2009 9:38pm #1

Using Sky HD when I tune in to BBC 3 or 4 the info banner remains on the screen. This does not happen with the ITV channels.

I am waiting to watch "Wallender" and the banner blocks the subtitles. Anyone know how to get rid of it?

Help appreciated.

Tim

kilasser · 30-07-2009 9:42pm

Try pressing back up

tomslick · 30-07-2009 9:44pm

Usually Backup will clear it. If not power down the box and restart. Sounds like a software problem.

timbrophy · 30-07-2009 9:49pm

Backup works for every channel EXCEPT BBC 3 and 4.

I have performed numerous restarts over the last week. No luck.

notahappycamper · 30-07-2009 10:20pm

I had the same problem.

To fix it delete all the channels in "other channels" then do a sky+ rebuild (it's in the installer menu press services then 001 select), then add your other channels back in. Do this between the hours that BBC Three broadcasts and it should solve the problem of the banner re-appearing a couple of seconds after you press the back up button.

timbrophy · 30-07-2009 10:31pm

Thanks a lot.

I will try it later.

Tim

timbrophy · 31-07-2009 9:08pm

I followed your instructions and they solved the problem. Thanks.

Tim

porterj · 19-10-2009 11:00pm

I am not certain how to add the "Other Channels " back in

John mac · 20-10-2009 7:44am

there is a sticky on how to,
first page on satellite forum.

porterj · 20-10-2009 8:33am

Yes , many thanks, I had already found it. Banner problem solved, many thanks

desb · 06-12-2009 9:58pm

Great tip to solve this annoying problem - well done guys!

offdechain · 06-12-2009 9:59pm

yes happy days thanks

yknaa · 09-12-2009 1:38pm

Sky has landed in chez yknaa last Saturday.:D
Thanks for the information but I am wondering if it is neccessary to delete all the channels and start again or is it possible to just delete bbc3 and bbc4 and add them in again while they are broadcasting? Just asking before I attempt to fix the problem.

adox · 20-04-2010 9:15pm

I'm having the same problem. Can I ask if I do a Sky+ rebuild will I loose all the stuff on my planner?

adox · 20-04-2010 9:45pm

adox wrote: »

I'm having the same problem. Can I ask if I do a Sky+ rebuild will I loose all the stuff on my planner?

Ignore me, got it sorted. Just deleted bbc3 and 4 from other channels, then tuned them back in and the banner problem is gone.

mikemike · 21-06-2010 6:46am

Fantastic !! Whatever would we do without this site ?

The banner on screen was doing my head in , couldn't get rid of it until now ..

many thanks ..

Banner on BBC3 and BBC4

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