Next Sale

johnny10

Picked up a few things in the Next Sale today. One of the items was priced at 21 euro and marked down to 12. However I noticed that the receipt had the full price when I queried this wih the assistant she said that the top was marked down by mistake.

Are Next wtihin their right to charge the full price event hought the top was clearly marked down and with other sale items

wmpdd3

Usually if the sale price is written onto the item or the sale swing tag is attached to the item with the lower price they will honor the lower price even thought they don't have to.

You can just return the item and get a refund.

Kensington

Yes, they are entitled to charge the full price for the top. They pointed out the pricing error before you paid for the item, so you either had the option of paying the higher price they claim to be correct, or walk away.

As wmpdd3 says though, quite a number of shops will honour the lower, incorrect price to avoid hassle and to gain a satisfied customer. But they don't have to do so.

Lollipops23

i know our rule is, if more than one of the item is mis-priced then we honour the lower price. you have to allow for human error.

dudara

johnny10 wrote: »

Are Next wtihin their right to charge the full price event hought the top was clearly marked down and with other sale items

In short, yes. Prices in shops constitute an "Invitation to Treat" - a topic that comes up here often.

run_Forrest_run

Lollipops23 wrote: »

i know our rule is, if more than one of the item is mis-priced then we honour the lower price. you have to allow for human error.

isn't it funny how almost all of the time human error results in the customer paying more;)