sky +multiroom problems

webx

I have pace sky + box set up in multiroom but I am getting picture interferance constantly on every channel (pixelation). My other sky hd is not affected. The pace box is not the problem as I tested in a friends house. Box itself has been rebooted and updated with new software etc.A sky engineer called and boosted the signal but did not work.
Strange thing is that if the hd box is on also, it seems to fix this problem.
Any ideas?
webx

John mac

have you got a dect phone nearby? or maybe wifi

How did he boost the signal?

leave the hd box on

webx

Phone is connected to box. I did remove it but did not fix the problem. wifi is not near the box but router is in room directly across from lnb. It does not effect the hd box so i doubt a problem.
I think sky engineer used a meter of some sort. not sure.
webx
Leaving hd box on only a temp solution.
Intrigued to get a solution !!!!

steveon

Have you tried swapping the locations of both boxes??? What is the signal strengh and quality strenghts like??

Im wondering if the cabling coming to the Sky plus box is damaged or inefficient...what way is the room wired...or perhaps a faulty quad??

webx

I have excellent signal strength on both boxes. I swopped the sky hd box in place of the sky + and it worked ok.

Sam Radford

You have just described the classic symptoms of a failing PSU in a Thomson DSI8215 Sky HD Digibox. This has been discussed on other forums, especially Digitalspy, by a poster named "ProDave" who first tracked down the cause.

http://www.satcure.co.uk/tech/thom_psu.htm

webx

Thanks a mil for your reply. Looks like this is an answer to my problem. I will check it out