product key number

kathmc42

Hi all,

I'm setting up microsoft office on my laptop but it wont accept my product key number.It's the right number i'm entering.
Any one any suggestions,i can only use it 16 times before i have to enter the product key.
Thanks in advance

mp22

did you uninstall any previous versions including trails?

robbie_998

has the product key being used before ?

product giving to you "USED" ?

well sorry but theres not really much you can do there

BUT

if it is new and legit then microsoft should be able to sort you out

Capt'n Midnight

Don't forget that unless it's the student / home edition it can only be installed on ONE computer

and it must be the same CD - you need the professional cd to use the profesional number

If you have a valid license you can call the number on the license screen or if not then try the trial version or www.openoffice.org

also check num lock is on - if in doubt use the numbers on the top of the keyboard

kathmc42

:)I havn't installed any previous versions,it just keeps rejecting as incorrect
number.By the way i purchased the laptop in the states if that accounts for anything. I'll try all suggestions so thanks again