Bogey Norton Security Scan?

kraggy

Hi folks,

Came back to my laptop this evening to find that something that's calling itself "Norton Security Scan" had installed itself on my pc.

I have never bought nor downloaded Norton anything on this machine.

Would an official Norton product install itself on my laptop without me asking it to?

There's a window open that cannot be closed/minimised and there's an icon on my desktop. I have NEVER intentionally asked for or downloaded anything Norton.

I right clicked the icon and scanned it usind the Malware bytes thingy I go on here before and it say it's clean.

Any ideas?

Oh yeah, I tried uninstalling it but windows said that the programme cannot be uninstalled as it is in use (i.e. that window is open, which is asking me to click continue to perform a scan). But I don't want to ask it to scan in case it's malware.

Thanks for reading.

Podman

sounds dodgy.

Are you the only user of the machine?
If dodgy email attachments are opened, that could have introduced the installer.
If dodgy links are hit online, that could also do it.

Try downloading Glary Utilities http://www.glaryutilities.com/ for free, it's a cool system tool that (hopefully) will help to remove this Norton thing. The uninstall manager is pretty good, It's the one I use as standard. You might have to [ Ctrl-Alt-Del / Task Manager ] to end the running program.

There is a bunch of free anti virus programs out there, Avira, Avast (not great with windows vista), spybot search and destroy, Crap Cleaner, Ad Aware, AVG, to mention a few. I hope something here will work for you.

Keep us informed.

amacachi

kraggy wrote: »

Hi folks,

Came back to my laptop this evening to find that something that's calling itself "Norton Security Scan" had installed itself on my pc.

I have never bought nor downloaded Norton anything on this machine.

Would an official Norton product install itself on my laptop without me asking it to?

There's a window open that cannot be closed/minimised and there's an icon on my desktop. I have NEVER intentionally asked for or downloaded anything Norton.

I right clicked the icon and scanned it usind the Malware bytes thingy I go on here before and it say it's clean.

Any ideas?

Oh yeah, I tried uninstalling it but windows said that the programme cannot be uninstalled as it is in use (i.e. that window is open, which is asking me to click continue to perform a scan). But I don't want to ask it to scan in case it's malware.

Thanks for reading.

Any chance of some screenshots? Think I have something similar, will try to upload screenies if I get a chance.

kraggy

Thanks for the speedy replies guys.

I turned off the laptop and when I turned it back on, the window was still open. Also, when I go into task manager, the task manager does not show it up. just boards.ie or whatever else is open at the time.

I'm the only user of the laptop and have not opened mail from anyone recently.

How do you print screen? I pressed shift/prt SC but when i try to copy in this post it doesn't do anything.

thanks again.

Podman

Screenshot:
After you press Prtsc, open photoshop (or your normal photo editor) and make a new file with a preset of "clipboard" (it might select this automatically), then paste the image from the memory into the file (ctrl-v). Save it as whatever, then upload it to somewhere on the web so you can link to it. (flickr, photobucket, boards, myspace, etc)

Task Manager:
You have an applications tab and a processes tab, if it's not in the applications, it should show up in the other one. You can select the one and "end process" from here.

I seriously recommend the Glary Utilities, it will give you more options as regards permanent disabling and removal of unwanted programs, registry cleaning, memory optimization, spyware removal, duplicate files, startup items, etc.